Why choose us?

We make choosing and buying your European rail ticket easy. Your holiday is in safe hands with us.

1. E-ticket advantage

Your ticket delivery has never been simpler. By choosing to buy from Rail Europe 4A, you will benefit from the easiest and most convenient booking process for a memorable journey in Europe and beyond. Rail Europe offers you the possibility to choose the convenient ‘Print @home’ e-ticket option which comes with no shipping fee to collect your ticket. You don’t have to worry about its loss, you can reprint it as much as you like. Buy today and travel on the next day! If for some countries, the e-ticket option is not available, you can choose to have it delivered by courier service to your mail box.

2. Domestic customer service

No more hassle and endless correspondence from national companies in Europe! Our refund and cancellation policy allows you to make a request in a few quick steps through our local customer service. All refunds are processed by our dedicated staff, ensuring you a fast track response. Our local offices in Japan, South Korea, India, South America and Australia work closely with our head office in Paris, France.

3. Best prices

You want the best service at the best price? Rail Europe makes it a point to offer you the most competitive prices as well as timely sales promotion that apply to the whole rail products offer. Our international team ensures that you get the best service based on honesty and professionalism.

4. Exclusive rail comparator

You are looking for the best solution to travel from one place to another in one country or region in Europe? Our online and real-time train booking engine makes it easy for you to choose the most convenient solution, be it a ticket or a pass. If you want to be sure about a particular rail product, then click on What product is right for me?, and get the answer to your question.

5. 48-hour hold the date

You are having last minutes doubt about a particular product? You want to have more time before finalising your payment and at the same time you want to pay the price that is currently displayed on your screen? Our unique 48-hour hold the date option makes it possible to choose certain products and buy 48 hours later. You won’t have unpleasant surprises, prices won’t change and you still get the best deal.

6. Quality customer service

You are at the centre of everything we make. That is why our website guarantees an easy booking process and a convenient refund policy. Our team can help you whenever you have the slightest of difficulties. For extra protection, we have designed a Rail Protection Plan with your interest at heart. Our services are global with a strong customer service.

7. Secure payment

Rail Europe 4A guarantees the most secure payments on the Internet. Rail Europe uses the SSL2 encryption and is a member of Trusted Commerce program which validates its compliance with PCI DSS. Rail Europe works in collaboration with GlobalCollect, the world’s premier Payment Service Provider of local e-payment solutions for international CNP channels. Payments are verified and, depending on your country of residence, can be done through Paypal, Moneybookers.com, Enets, Boleto Bancario, Western Union or BPay and by using Visa, Visa Electron, Master Card, Maestro, JCB or Amex cards.

8. Distributor number one

Rail Europe 4A is a joint venture between the French national railway company (SNCF) and the Swiss Federal Railways (SBB). We are the official distributor of SNCF in Asia and Middle East, Africa, Australia and New Zealand as well as America (south). Over 15 years of distribution and travel expertise in collaboration with world famous and high profile train operators make us the number one distributor worldwide of rail passes and train tickets. Rail Europe 4A works closely with all European rail operators to offer a large and complete rail offer, including some of the following best sellers: Eurail Passes, Swiss Passes, Eurostar, TGV, ICE, FrecciaRossa, Thalys, TGV Lyria, AVE, BritRail Passes and more. Our network goes way beyond traditional networking. Indeed we actively seek opportunities for both clients and suppliers. We have an unparalleled understanding of our activity which makes us the rail experts you are looking for.

9. Being part of a community

Our particularity is that we consider you as more than just a customer. You are part of our family; the Rail Europe community! Travel with us, join us and give us your reviews on our local social media pages. Read feedbacks from other travellers to help you plan your trip in Europe and beyond. Your experience is what we care about and we leave no stone unturned to turn it into an unforgettable experience.