• Q. How many classes of travel does Lyria offer?

  • Q. How far in advance can I book Thalys tickets?

  • Q. How many luggage can I carry on-board TGV?

  • Q. How shall I retrieve my Lyria tickets?

  • Q. How shall I retrieve my Thalys tickets?

  • Q. When are meals served on Eurostar?

  • Q. Do I need to book my Eurostar ticket?

  • Q. How old do you have to be to qualify for Senior Fare on Eurostar?

  • Q. When do I need to check in before boarding an ICE train?

  • Q. How many luggage can I carry on-board Frecciarossa trains?

  • Q.Are dining cars available on all trains in Europe?

  • Q. What are the differences between Full Fare, Leisure Fare, Youth Fare, Passholder Fare and Senior Fare on Eurostar?

  • Q. How shall I retrieve my Eurostar tickets?

  • Q. When do I need to check in before boarding a Thalys train?

  • Q. What are the main destinations Eurostar trains connect to?

  • Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q. Do I need to book my Lyria ticket?

  • Q.How do we get on a train?

  • Q. How shall I retrieve my ICE train tickets?

  • Q. How many classes does ICE train offer?

  • Q. What are the main destinations TGV trains connect to?

  • Q. How shall I retrieve my AVE tickets?

  • Q. What is the difference between 1st and 2nd class on the Eurostar (London to Paris or Brussels)?

  • Q. Will there be a toilet on the train?

  • Q. What are the main destinations ICE trains connect to?

  • Q. Do I need to book my AVE ticket train?

  • Q.Are dogs allowed on the train?

  • Q. On Eurostar, what are the differences between the Business Premier, Leisure Select, and Standard Classes of service?

  • Q. When do I need to check-in before boarding a Lyria train?

  • Q. What are the main destinations Frecciarossa trains connect to?

  • Q. Is there a catering service onboard AVE trains?

  • Q. What is the difference between 1st and 2nd class on the TGV East (Paris to Stuttgart)?

  • Q. What is the minimum time allowed for check-in on Eurostar?

  • Q. How shall I retrieve my TGV tickets?

  • Q. How many luggage can I carry on-board Lyria?

  • Q. How many classes of travel does Thalys offer?

  • Q.What is the difference between 1st Class and 2nd Class accommodations?

  • Q. When do I need to check-in before boarding a Frecciarossa trains?

  • Q. How long in advance can you book a Eurostar ticket?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

  • Q. What is the difference between 1st and 2nd class on the TGV France-Italy?

  • Q.Can I bring my bike on the train?

  • Q. What is the difference between 1st and 2nd class on the Thalys (Paris to Brussels and Amsterdam)?

  • Q. What are the main destinations Thalys trains connect to?

  • Q. When do I need to check in before boarding a Eurostar train?

  • Q. Is there a catering service on Eurostar trains?

  • Q. Do I need to book my TGV ticket?

  • Q. How many classes does AVE train offer?

  • Q. Can a passenger take a car on Eurostar?

  • Q. How many luggage can I carry on-board Thalys?

  • Q. When do I need to check in before boarding an AVE train?

  • Q. How many pieces of luggage are we permitted to carry on Eurostar?

  • Q. How far in advance can I book my AVE tickets?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. What is the difference between Premier, Comfort Flexi, Comfort, Freedom and Economy selection?

  • Q. Should Eurostar, Thalys and other High Speed Train tickets be purchased prior to your departure date?

  • Q. Do I need to book my Frecciarossa ticket train?

  • Q. Is there a catering service in ICE train?

  • Q. What are the main destinations Lyria trains connect to?

  • Q. How far in advance can I book a Frecciarossa ticket?

  • Q.Can I get off the train for a few hours and then get back on later that day if I'm holding a train ticket?

  • Q. How many classes of travel does TGV offer?

  • Q. How far in advance can I book a Lyria ticket?

  • Q. How far in advance can I book a TGV ticket?

  • Q. Do I have to reserve a seat on a high-speed train?

  • Q. Under train tickets and schedules, does the fare represent a per person rate or total for everyone?

  • Q. What is the difference between 1st and 2nd class on the TGV Med (Geneva to Nice & Marseille)?

  • Q.How frequently do the Gatwick Express and Heathrow Express run?

  • Q.Which station does the Heathrow Express arrive into?

  • Q. How often does Eurostar run?

  • Q. Is there a limit for luggage on trains?

  • Q. Is there a catering service on TGV trains?

  • Q.Is there a nonsmoking section on the train?

  • Q. How many luggage can I carry on-board Eurostar?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q. How many luggage can I carry onboard AVE trains?

  • Q. How many luggage can I carry onboard an ICE train?

  • Q.Can I request a seat facing forward?

  • Q. When do I need to check-in before boarding a TGV train?

  • Q.Do trains offer facilities for handicapped passengers?

  • Q. Is there a catering service on Lyria trains?

  • Q. How many classes does Frecciarossa offer?

  • Q. Is Eurostar included with my railpass?

  • Q. Where can I find timetable information?

  • Q.Are lockers and luggage storage available at all major train stations?

  • Q. What are the main destinations AVE trains connect to?

  • Q. How many classes of travel does Eurostar offer?

  • Q. Is there a catering service on Thalys trains?

  • Q. Do I need to book my Thalys ticket?

  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q. Is there a catering service onboard Frecciarossa?

  • Q.Which station does the Gatwick Express arrive into?

  • Q. How far in advance can I book an ICE train?

  • Q. What is the difference between 1st and 2nd class on the AVE (Madrid to Cordoba & Seville)?

  • Q. Do I need to book my ICE train ticket?

Browse our FAQ


  • Q. Can I buy my Eurail Select Pass once in Europe?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. What is a Swiss Pass?

  • Q. Where can I use my Eurail Select Pass?

  • Q. What is a travel day?

  • Q. What are the differences between Eurail Global Pass and Eurail Select Pass?

  • Q. What is the difference between a Swiss pass and a point to point ticket?

  • Q. How far in advance can I buy my pass?

  • Q. How can I validate my Eurail Select Pass?

  • Q. Is a railpass transferable to another person in the event the passholder is not able to travel?

  • Q. Is a railpass valid for travel on city transportation systems?

  • Q. If I'm traveling through a country not included on Eurail Select Pass, can I add that country to the pass?

  • Q. What is a travel day?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. In which train is the Eurail Select Pass available?

  • Q. Which number of travel days should I buy? What is the best pass for me?

  • Q. Are there family passes?

  • Q. What is a travel day?

  • Q. What is the difference between a Eurail Italy pass and a point to point ticket?

  • Q. How much are prices on railpasses for children? How much are rail fares for children?

  • Q. What is the BritRail Family Pass?

  • Q. I've purchased a single country pass. What do I do if I decide to visit an additional, bordering country?

  • Q. Where can I use my Swiss pass?

  • Q. Is Eurostar included with my railpass?

  • Q. How many days constitute a railpass month?

  • Q. Which countries are valid on the Global pass?

  • Q. Are there discounts for multiple people travelling together?

  • Q. Can I buy my Eurail Italy pass once in Italy?

  • Q. How do I validate, or activate, my railpass?

  • Q. When I select the box that says I have a pass I am not receiving any schedules, but when I do not select the box that says I have a pass I receive schedules. Why can't I book a reservation with a Pass?

  • Q. What is a youth pass?

  • Q. Are there any special or discounted fares associated with a Eurail Italy pass?

  • Q. Are there student discounts?

  • Q. What is the difference between a Eurail Select Pass and a "point to point" ticket?

  • Q. Can I also travel within the countries on my pass?

  • Q. What is the difference between a consecutive-day pass and a Flexipass?

  • Q. Can I get a discount on train travel in Great Britain when I purchase a Eurail or Eurail Select Pass?

  • Q. What is a Eurail Italy Pass?

  • Q. Would I qualify for a railpass if I have a European passport, but am a permanent resident of another country?

  • Q. What is the Swiss Family Card?

  • Q. Where can I use my Eurail Italy pass?

  • Q. Can I have some special or discounted fares with my Swiss pass?

  • Q. Do bonuses take up 1 day on a railpass?

  • Q. What does validation mean?

  • Q. Are there special or discounted fares associated with a Select Pass?

  • Q. Do you offer Senior discounts on rail passes?

  • Q. How is a railpass day calculated?

  • Q. Does the passenger's name on the pass need to match the name on the passport?

  • Q. Can I get a refund on my partially used railpass?

  • Q. Is it possible to avoid reservations or extra charges?

  • Q. What is the Swiss Card?

  • Q. Can I go back and forth between the countries that are on my pass?

  • Q. What is a passholder fare?

  • Q. When does my railpass start?

  • Q. Can I buy my Swiss pass once in Switzerland?

  • Q. Which countries are valid on the Select pass?

  • Q. Do I need to make reservations if I have a Pass?

  • Q. What is a Eurail select pass?

  • Q. How can I validate my Swiss Travel Pass?

  • Q. Which trains does the Eurail Italy pass cover?

  • Q. How can I check whether I need reservations?

  • Q. How do I make a reservation with a pass?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. What does 4 days in 2-months mean?

  • Q. Can I buy my pass in Europe?

  • Q. What trains do the Swiss pass cover?

  • Q. Is it possible to purchase a 2nd Class Eurail Select Pass instead of a 1st Class Eurail Select Pass?

  • Q. How can I validate my Eurail Italy pass?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

Browse our FAQ


  • Q. Does a 1st Class ticket guarantee you a seat on the train?

  • Q. How to book 2 passengers who don't want to share a compartment?

  • Q. What types of sleeping accommodations are available on overnight trains?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q. How to book 4 passengers who want to share a room/rooms?

  • Q. How do I find Train Tickets and Schedules on the website?

  • Q. How to book 1 passenger?

  • Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q. What can I expect when I travel on an overnight train?

  • Q. How to book 4 passengers who don't want to Share a compartment?

  • Q. How to book 3 passengers that don't all want to share the same compartment?

  • Q. Can tickets be sent outside my country of residence?

  • Q. Do you have electronic ticketing?

  • Q. Will there be shower facilities on the train?

  • Q. Are overnight train accommodations expensive?

  • Q. How to book 2 passengers who want to share a compartment?

  • Q. Where can I find train schedules?

  • Q. What are the benefits of taking an overnight train?

  • Q. What does Gender Specific mean?

  • Q. Can a sleeper reservation date be changed?

  • Q. What type of accommodation am I able to travel in if I have a railpass?

  • Q. Should tickets be purchased prior to your departure date?

  • Q. How to book 3 passengers who want to share a compartment?

  • Q. How to book 5 passengers?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. Can a seat reservation be made with a 2nd Class ticket?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

  • Q. What are the differences between a Single, Double, T2, T3, T4, and couchette on overnight trains?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

Browse our FAQ


  • Q.What is 3D Secure Payment?

  • Q. How do I obtain a refund?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. What is the policy regarding children's accommodations on overnight trains?

  • Q. Do you offer discounts to students with an international student identification card?

  • Q. Can I get a refund on my partially used railpass?

Browse our FAQ


  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

Browse our FAQ


  • Q. Is it easy to find stations in European Cities, where are they located?

  • Q. On which routes will I use a Eurostar self service kiosk ?

  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

  • Q. How do I get from the airport to a downtown train station?

  • Q. On which routes will I use a French self service kiosk ?

  • Q. How do we get on a train?

  • P. How do I know what my e-ticket is ?

  • Q. What do I need in order to retrieve my e-ticket ?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

  • Q. Do you send out maps? Where can I find a railway map?

  • Q. Are lockers and luggage storage available at all major train stations?

Browse our FAQ


  • P. How do I know what my e-ticket is ?

  • Q. Do you have electronic ticketing?

  • Q. What do I need in order to retrieve my e-ticket ?

  • Q. On which routes will I use a French self service kiosk ?

  • Q. On which routes will I use a Eurostar self service kiosk ?

  • Q. How do I find Train Tickets and Schedules on the website?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

Browse our FAQ


Have a question? Need Help?

Get personalized help from our experts and other helpful travellers on our community forum.

Contact Rail Europe

If the FAQs and forum didn't answer your question, you can always contact Rail Europe.