• Q. What are the main destinations AVE trains connect to?

  • Q. Will there be a toilet on the train?

  • Q. When do I need to check-in before boarding a Frecciarossa trains?

  • Q. Is there a limit for luggage on trains?

  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q.Which station does the Gatwick Express arrive into?

  • Q. What are the main destinations Frecciarossa trains connect to?

  • Q. How far in advance can I book a Lyria ticket?

  • Q. On Eurostar, what are the differences between the Business Premier, Leisure Select, and Standard Classes of service?

  • Q. How many classes of travel does Thalys offer?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

  • Q.How frequently do the Gatwick Express and Heathrow Express run?

  • Q. Do I need to book my Frecciarossa ticket train?

  • Q. How shall I retrieve my Thalys tickets?

  • Q. Is there a catering service on Eurostar trains?

  • Q. Can a passenger take a car on Eurostar?

  • Q. Do I have to reserve a seat on a high-speed train?

  • Q. When are meals served on Eurostar?

  • Q. Is there a catering service in ICE train?

  • Q. What is the difference between Premier, Comfort Flexi, Comfort, Freedom and Economy selection?

  • Q. Is there a catering service on Lyria trains?

  • Q. What are the main destinations TGV trains connect to?

  • Q. How many classes of travel does Eurostar offer?

  • Q. How many luggage can I carry onboard an ICE train?

  • Q. What are the main destinations Lyria trains connect to?

  • Q. How far in advance can I book a Frecciarossa ticket?

  • Q. Under train tickets and schedules, does the fare represent a per person rate or total for everyone?

  • Q.Are dogs allowed on the train?

  • Q. How often does Eurostar run?

  • Q. When do I need to check in before boarding an ICE train?

  • Q. Is there a catering service onboard Frecciarossa?

  • Q. What are the main destinations ICE trains connect to?

  • Q. What is the difference between 1st and 2nd class on the TGV East (Paris to Stuttgart)?

  • Q. How many luggage can I carry on-board Thalys?

  • Q. What are the main destinations Thalys trains connect to?

  • Q. How many classes of travel does TGV offer?

  • Q.How do we get on a train?

  • Q. How many classes does Frecciarossa offer?

  • Q. When do I need to check-in before boarding a TGV train?

  • Q. Should Eurostar, Thalys and other High Speed Train tickets be purchased prior to your departure date?

  • Q. How far in advance can I book a TGV ticket?

  • Q. When do I need to check in before boarding an AVE train?

  • Q. Do I need to book my TGV ticket?

  • Q.Can I bring my bike on the train?

  • Q. How shall I retrieve my AVE tickets?

  • Q. What are the differences between Full Fare, Leisure Fare, Youth Fare, Passholder Fare and Senior Fare on Eurostar?

  • Q. How far in advance can I book an ICE train?

  • Q. Do I need to book my Eurostar ticket?

  • Q. How many pieces of luggage are we permitted to carry on Eurostar?

  • Q. What is the difference between 1st and 2nd class on the TGV France-Italy?

  • Q. Do I need to book my Lyria ticket?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q. Do I need to book my ICE train ticket?

  • Q. When do I need to check in before boarding a Thalys train?

  • Q. How many luggage can I carry on-board Eurostar?

  • Q. How shall I retrieve my Eurostar tickets?

  • Q. How far in advance can I book my AVE tickets?

  • Q.What is the difference between 1st Class and 2nd Class accommodations?

  • Q.Can I request a seat facing forward?

  • Q. How many luggage can I carry onboard AVE trains?

  • Q. How many luggage can I carry on-board Lyria?

  • Q. Do I need to book my Thalys ticket?

  • Q. Is there a catering service on TGV trains?

  • Q. How long in advance can you book a Eurostar ticket?

  • Q. How shall I retrieve my Lyria tickets?

  • Q.Is there a nonsmoking section on the train?

  • Q. What is the difference between 1st and 2nd class on the AVE (Madrid to Cordoba & Seville)?

  • Q. How far in advance can I book Thalys tickets?

  • Q. How many luggage can I carry on-board Frecciarossa trains?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q. How shall I retrieve my ICE train tickets?

  • Q.Which station does the Heathrow Express arrive into?

  • Q. Is there a catering service onboard AVE trains?

  • Q. How old do you have to be to qualify for Senior Fare on Eurostar?

  • Q. Do I need to book my AVE ticket train?

  • Q. How many classes does AVE train offer?

  • Q. Is there a catering service on Thalys trains?

  • Q. Where can I find timetable information?

  • Q. How many classes does ICE train offer?

  • Q. Is Eurostar included with my railpass?

  • Q. What is the difference between 1st and 2nd class on the TGV Med (Geneva to Nice & Marseille)?

  • Q. What is the difference between 1st and 2nd class on the Eurostar (London to Paris or Brussels)?

  • Q. When do I need to check in before boarding a Eurostar train?

  • Q.Can I get off the train for a few hours and then get back on later that day if I'm holding a train ticket?

  • Q. How shall I retrieve my TGV tickets?

  • Q.Do trains offer facilities for handicapped passengers?

  • Q. When do I need to check-in before boarding a Lyria train?

  • Q. How many luggage can I carry on-board TGV?

  • Q.Are dining cars available on all trains in Europe?

  • Q.Are lockers and luggage storage available at all major train stations?

  • Q. How many classes of travel does Lyria offer?

  • Q. What is the difference between 1st and 2nd class on the Thalys (Paris to Brussels and Amsterdam)?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. What is the minimum time allowed for check-in on Eurostar?

  • Q. What are the main destinations Eurostar trains connect to?

Browse our FAQ


  • Q. Is a railpass valid for travel on city transportation systems?

  • Q. How far in advance can I buy my pass?

  • Q. What is a travel day?

  • Q. How much are prices on railpasses for children? How much are rail fares for children?

  • Q. Can I have some special or discounted fares with my Swiss pass?

  • Q. Are there family passes?

  • Q. Are there special or discounted fares associated with a Select Pass?

  • Q. Where can I use my Swiss pass?

  • Q. Do I need to make reservations if I have a Pass?

  • Q. Can I go back and forth between the countries that are on my pass?

  • Q. What trains do the Swiss pass cover?

  • Q. Where can I use my Eurail Italy pass?

  • Q. What is a travel day?

  • Q. What is a youth pass?

  • Q. Can I get a discount on train travel in Great Britain when I purchase a Eurail or Eurail Select Pass?

  • Q. What does 4 days in 2-months mean?

  • Q. Can I buy my Swiss pass once in Switzerland?

  • Q. What is a Swiss Pass?

  • Q. How do I validate, or activate, my railpass?

  • Q. What is the difference between a Swiss pass and a point to point ticket?

  • Q. Is a railpass transferable to another person in the event the passholder is not able to travel?

  • Q. Which trains does the Eurail Italy pass cover?

  • Q. What is a passholder fare?

  • Q. What is a Eurail select pass?

  • Q. How can I validate my Eurail Italy pass?

  • Q. What is a travel day?

  • Q. If I'm traveling through a country not included on Eurail Select Pass, can I add that country to the pass?

  • Q. What is the Swiss Card?

  • Q. Can I buy my pass in Europe?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

  • Q. Are there student discounts?

  • Q. Where can I use my Eurail Select Pass?

  • Q. Is Eurostar included with my railpass?

  • Q. Is it possible to avoid reservations or extra charges?

  • Q. What is the difference between a Eurail Italy pass and a point to point ticket?

  • Q. What are the differences between Eurail Global Pass and Eurail Select Pass?

  • Q. What is a Eurail Italy Pass?

  • Q. How do I make a reservation with a pass?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. Do you offer Senior discounts on rail passes?

  • Q. What is the BritRail Family Pass?

  • Q. How can I check whether I need reservations?

  • Q. Which number of travel days should I buy? What is the best pass for me?

  • Q. Are there any special or discounted fares associated with a Eurail Italy pass?

  • Q. When does my railpass start?

  • Q. Can I also travel within the countries on my pass?

  • Q. Can I buy my Eurail Select Pass once in Europe?

  • Q. Can I get a refund on my partially used railpass?

  • Q. How can I validate my Swiss Travel Pass?

  • Q. In which train is the Eurail Select Pass available?

  • Q. When I select the box that says I have a pass I am not receiving any schedules, but when I do not select the box that says I have a pass I receive schedules. Why can't I book a reservation with a Pass?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. Can I buy my Eurail Italy pass once in Italy?

  • Q. I've purchased a single country pass. What do I do if I decide to visit an additional, bordering country?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. Does the passenger's name on the pass need to match the name on the passport?

  • Q. What is the difference between a Eurail Select Pass and a "point to point" ticket?

  • Q. What does validation mean?

  • Q. Is it possible to purchase a 2nd Class Eurail Select Pass instead of a 1st Class Eurail Select Pass?

  • Q. How many days constitute a railpass month?

  • Q. Which countries are valid on the Select pass?

  • Q. Are there discounts for multiple people travelling together?

  • Q. Which countries are valid on the Global pass?

  • Q. How is a railpass day calculated?

  • Q. What is the Swiss Family Card?

  • Q. What is the difference between a consecutive-day pass and a Flexipass?

  • Q. Would I qualify for a railpass if I have a European passport, but am a permanent resident of another country?

  • Q. Do bonuses take up 1 day on a railpass?

  • Q. How can I validate my Eurail Select Pass?

Browse our FAQ


  • Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q. How to book 3 passengers that don't all want to share the same compartment?

  • Q. How do I find Train Tickets and Schedules on the website?

  • Q. Can tickets be sent outside my country of residence?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. What does Gender Specific mean?

  • Q. What are the benefits of taking an overnight train?

  • Q. Should tickets be purchased prior to your departure date?

  • Q. How to book 1 passenger?

  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q. Where can I find train schedules?

  • Q. How to book 5 passengers?

  • Q. Can a seat reservation be made with a 2nd Class ticket?

  • Q. What type of accommodation am I able to travel in if I have a railpass?

  • Q. How to book 2 passengers who want to share a compartment?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

  • Q. How to book 2 passengers who don't want to share a compartment?

  • Q. Can a sleeper reservation date be changed?

  • Q. How to book 4 passengers who don't want to Share a compartment?

  • Q. What can I expect when I travel on an overnight train?

  • Q. Do you have electronic ticketing?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q. How to book 4 passengers who want to share a room/rooms?

  • Q. Does a 1st Class ticket guarantee you a seat on the train?

  • Q. What types of sleeping accommodations are available on overnight trains?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. How to book 3 passengers who want to share a compartment?

  • Q. Are overnight train accommodations expensive?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. What are the differences between a Single, Double, T2, T3, T4, and couchette on overnight trains?

  • Q. Will there be shower facilities on the train?

Browse our FAQ


  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. Do you offer discounts to students with an international student identification card?

  • Q. What is the policy regarding children's accommodations on overnight trains?

  • Q. How do I obtain a refund?

  • Q.What is 3D Secure Payment?

  • Q. Can I get a refund on my partially used railpass?

Browse our FAQ


  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

Browse our FAQ


  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

  • Q. Is it easy to find stations in European Cities, where are they located?

  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

  • Q. Are lockers and luggage storage available at all major train stations?

  • Q. How do we get on a train?

  • Q. How do I get from the airport to a downtown train station?

  • Q. What do I need in order to retrieve my e-ticket ?

  • P. How do I know what my e-ticket is ?

  • Q. On which routes will I use a Eurostar self service kiosk ?

  • Q. Do you send out maps? Where can I find a railway map?

  • Q. On which routes will I use a French self service kiosk ?

Browse our FAQ


  • Q. Do you have electronic ticketing?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

  • P. How do I know what my e-ticket is ?

  • Q. On which routes will I use a French self service kiosk ?

  • Q. How do I find Train Tickets and Schedules on the website?

  • Q. What do I need in order to retrieve my e-ticket ?

  • Q. On which routes will I use a Eurostar self service kiosk ?

Browse our FAQ


  • Q. How can I find out which commission structure applies to my order?

  • Q. How do I create a travel agent login?

  • Q. Forgot Password? Login problems?

  • Q. How do I get sales support assistance?

  • Q. Do you offer commission on all products booked online?

  • Q. How can I access on-demand training videos, online training registration, and webinars?

  • Q. How do I order Rail Europe brochures for my travel agency?

  • Q.Will I receive a client version of the invoice from Rail Europe?

Browse our FAQ


Have a question? Need Help?

Get personalized help from our experts and other helpful travellers on our community forum.

Contact Rail Europe

If the FAQs and forum didn't answer your question, you can always contact Rail Europe. (link to Contact us page)