• Q. When do I need to check-in before boarding a Lyria train?

  • Q. How many classes does ICE train offer?

  • Q. When do I need to check-in before boarding a Frecciarossa trains?

  • Q. What is the difference between 1st and 2nd class on the AVE (Madrid to Cordoba & Seville)?

  • Q.Are lockers and luggage storage available at all major train stations?

  • Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q. How many luggage can I carry on-board Frecciarossa trains?

  • Q. What are the main destinations TGV trains connect to?

  • Q. When do I need to check in before boarding a Thalys train?

  • Q. How far in advance can I book a TGV ticket?

  • Q.Do trains offer facilities for handicapped passengers?

  • Q. How far in advance can I book my AVE tickets?

  • Q. Do I need to book my Thalys ticket?

  • Q. How far in advance can I book a Lyria ticket?

  • Q. What are the main destinations ICE trains connect to?

  • Q. Where can I find timetable information?

  • Q. What are the differences between Full Fare, Leisure Fare, Youth Fare, Passholder Fare and Senior Fare on Eurostar?

  • Q. How far in advance can I book an ICE train?

  • Q. Is Eurostar included with my railpass?

  • Q. How many classes does Frecciarossa offer?

  • Q. Is there a catering service on Lyria trains?

  • Q. How shall I retrieve my Eurostar tickets?

  • Q. What are the main destinations Frecciarossa trains connect to?

  • Q. Is there a limit for luggage on trains?

  • Q. When do I need to check-in before boarding a TGV train?

  • Q. Is there a catering service in ICE train?

  • Q. What are the main destinations Thalys trains connect to?

  • Q. What is the difference between 1st and 2nd class on the TGV Med (Geneva to Nice & Marseille)?

  • Q. How shall I retrieve my TGV tickets?

  • Q. What is the difference between 1st and 2nd class on the TGV France-Italy?

  • Q. Will there be a toilet on the train?

  • Q. How many pieces of luggage are we permitted to carry on Eurostar?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

  • Q.What is the difference between 1st Class and 2nd Class accommodations?

  • Q. What are the main destinations Lyria trains connect to?

  • Q. How many classes of travel does Lyria offer?

  • Q.Are dining cars available on all trains in Europe?

  • Q.Can I bring my bike on the train?

  • Q. Do I need to book my Frecciarossa ticket train?

  • Q.Is there a nonsmoking section on the train?

  • Q. Is there a catering service onboard Frecciarossa?

  • Q. Can a passenger take a car on Eurostar?

  • Q.How do we get on a train?

  • Q. When do I need to check in before boarding a Eurostar train?

  • Q. How many luggage can I carry onboard AVE trains?

  • Q. How shall I retrieve my Lyria tickets?

  • Q. Is there a catering service on Eurostar trains?

  • Q. How many luggage can I carry on-board TGV?

  • Q. On Eurostar, what are the differences between the Business Premier, Leisure Select, and Standard Classes of service?

  • Q. What are the main destinations Eurostar trains connect to?

  • Q. How shall I retrieve my Thalys tickets?

  • Q. How long in advance can you book a Eurostar ticket?

  • Q. How many luggage can I carry on-board Eurostar?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. How many luggage can I carry on-board Thalys?

  • Q. What is the difference between 1st and 2nd class on the Thalys (Paris to Brussels and Amsterdam)?

  • Q. What is the minimum time allowed for check-in on Eurostar?

  • Q. How shall I retrieve my ICE train tickets?

  • Q. Do I need to book my TGV ticket?

  • Q. How often does Eurostar run?

  • Q. What are the main destinations AVE trains connect to?

  • Q. Do I need to book my ICE train ticket?

  • Q. How many classes of travel does Thalys offer?

  • Q. How many luggage can I carry on-board Lyria?

  • Q. Should Eurostar, Thalys and other High Speed Train tickets be purchased prior to your departure date?

  • Q. How many luggage can I carry onboard an ICE train?

  • Q.Are dogs allowed on the train?

  • Q.Can I get off the train for a few hours and then get back on later that day if I'm holding a train ticket?

  • Q. What is the difference between 1st and 2nd class on the Eurostar (London to Paris or Brussels)?

  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q. How far in advance can I book a Frecciarossa ticket?

  • Q. When do I need to check in before boarding an ICE train?

  • Q. What is the difference between Premier, Comfort Flexi, Comfort, Freedom and Economy selection?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q. Do I need to book my AVE ticket train?

  • Q. Is there a catering service on Thalys trains?

  • Q. Is there a catering service on TGV trains?

  • Q. When do I need to check in before boarding an AVE train?

  • Q. Under train tickets and schedules, does the fare represent a per person rate or total for everyone?

  • Q. How shall I retrieve my AVE tickets?

  • Q. What is the difference between 1st and 2nd class on the TGV East (Paris to Stuttgart)?

  • Q.Which station does the Heathrow Express arrive into?

  • Q.Can I request a seat facing forward?

  • Q. How many classes of travel does Eurostar offer?

  • Q.How frequently do the Gatwick Express and Heathrow Express run?

  • Q.Which station does the Gatwick Express arrive into?

  • Q. How many classes does AVE train offer?

  • Q. Do I need to book my Lyria ticket?

  • Q. How old do you have to be to qualify for Senior Fare on Eurostar?

  • Q. How far in advance can I book Thalys tickets?

  • Q. Do I need to book my Eurostar ticket?

  • Q. Is there a catering service onboard AVE trains?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. Do I have to reserve a seat on a high-speed train?

  • Q. When are meals served on Eurostar?

  • Q. How many classes of travel does TGV offer?

Browse our FAQ


  • Q. What is the BritRail Family Pass?

  • Q. Can I have some special or discounted fares with my Swiss pass?

  • Q. Which countries are valid on the Select pass?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

  • Q. Are there family passes?

  • Q. What does validation mean?

  • Q. How much are prices on railpasses for children? How much are rail fares for children?

  • Q. Are there any special or discounted fares associated with a Eurail Italy pass?

  • Q. What trains do the Swiss pass cover?

  • Q. How can I validate my Eurail Italy pass?

  • Q. How do I validate, or activate, my railpass?

  • Q. Which number of travel days should I buy? What is the best pass for me?

  • Q. How is a railpass day calculated?

  • Q. What is the Swiss Family Card?

  • Q. What is the difference between a Eurail Italy pass and a point to point ticket?

  • Q. Is it possible to purchase a 2nd Class Eurail Select Pass instead of a 1st Class Eurail Select Pass?

  • Q. Can I buy my pass in Europe?

  • Q. Are there student discounts?

  • Q. Can I buy my Swiss pass once in Switzerland?

  • Q. Is a railpass transferable to another person in the event the passholder is not able to travel?

  • Q. What is the difference between a Swiss pass and a point to point ticket?

  • Q. Do you offer Senior discounts on rail passes?

  • Q. What are the differences between Eurail Global Pass and Eurail Select Pass?

  • Q. How do I make a reservation with a pass?

  • Q. Can I get a refund on my partially used railpass?

  • Q. What is the difference between a Eurail Select Pass and a "point to point" ticket?

  • Q. I've purchased a single country pass. What do I do if I decide to visit an additional, bordering country?

  • Q. Where can I use my Swiss pass?

  • Q. Do I need to make reservations if I have a Pass?

  • Q. Which trains does the Eurail Italy pass cover?

  • Q. Where can I use my Eurail Italy pass?

  • Q. What is the Swiss Card?

  • Q. Are there discounts for multiple people travelling together?

  • Q. What is a youth pass?

  • Q. Would I qualify for a railpass if I have a European passport, but am a permanent resident of another country?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. How many days constitute a railpass month?

  • Q. How can I check whether I need reservations?

  • Q. Is it possible to avoid reservations or extra charges?

  • Q. What is a travel day?

  • Q. Which countries are valid on the Global pass?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. Can I get a discount on train travel in Great Britain when I purchase a Eurail or Eurail Select Pass?

  • Q. When I select the box that says I have a pass I am not receiving any schedules, but when I do not select the box that says I have a pass I receive schedules. Why can't I book a reservation with a Pass?

  • Q. Is a railpass valid for travel on city transportation systems?

  • Q. What is a Swiss Pass?

  • Q. Does the passenger's name on the pass need to match the name on the passport?

  • Q. How far in advance can I buy my pass?

  • Q. Can I also travel within the countries on my pass?

  • Q. What does 4 days in 2-months mean?

  • Q. Is Eurostar included with my railpass?

  • Q. Can I buy my Eurail Select Pass once in Europe?

  • Q. What is a travel day?

  • Q. Do bonuses take up 1 day on a railpass?

  • Q. Where can I use my Eurail Select Pass?

  • Q. When does my railpass start?

  • Q. What is a Eurail Italy Pass?

  • Q. What is the difference between a consecutive-day pass and a Flexipass?

  • Q. What is a travel day?

  • Q. How can I validate my Eurail Select Pass?

  • Q. What is a passholder fare?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. If I'm traveling through a country not included on Eurail Select Pass, can I add that country to the pass?

  • Q. In which train is the Eurail Select Pass available?

  • Q. How can I validate my Swiss Travel Pass?

  • Q. Can I go back and forth between the countries that are on my pass?

  • Q. What is a Eurail select pass?

  • Q. Are there special or discounted fares associated with a Select Pass?

  • Q. Can I buy my Eurail Italy pass once in Italy?

Browse our FAQ


  • Q. Can tickets be sent outside my country of residence?

  • Q. How to book 4 passengers who want to share a room/rooms?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

  • Q. What can I expect when I travel on an overnight train?

  • Q. What does Gender Specific mean?

  • Q. How to book 4 passengers who don't want to Share a compartment?

  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q. What are the benefits of taking an overnight train?

  • Q. Will there be shower facilities on the train?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. Can a seat reservation be made with a 2nd Class ticket?

  • Q. Does a 1st Class ticket guarantee you a seat on the train?

  • Q. Can a sleeper reservation date be changed?

  • Q. What are the differences between a Single, Double, T2, T3, T4, and couchette on overnight trains?

  • Q. Should tickets be purchased prior to your departure date?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. Are overnight train accommodations expensive?

  • Q. How to book 2 passengers who don't want to share a compartment?

  • Q. Where can I find train schedules?

  • Q. Do you have electronic ticketing?

  • Q. What types of sleeping accommodations are available on overnight trains?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

  • Q. How to book 2 passengers who want to share a compartment?

  • Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q. How to book 3 passengers that don't all want to share the same compartment?

  • Q. What type of accommodation am I able to travel in if I have a railpass?

  • Q. How to book 5 passengers?

  • Q. How to book 1 passenger?

  • Q. How to book 3 passengers who want to share a compartment?

  • Q. How do I find Train Tickets and Schedules on the website?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

Browse our FAQ


  • Q. What is the policy regarding children's accommodations on overnight trains?

  • Q. Do you offer discounts to students with an international student identification card?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. How do I obtain a refund?

  • Q. Can I get a refund on my partially used railpass?

  • Q.What is 3D Secure Payment?

Browse our FAQ


  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

Browse our FAQ


  • Q. On which routes will I use a Eurostar self service kiosk ?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

  • Q. What do I need in order to retrieve my e-ticket ?

  • Q. Are lockers and luggage storage available at all major train stations?

  • Q. Is it easy to find stations in European Cities, where are they located?

  • Q. How do we get on a train?

  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

  • Q. How do I get from the airport to a downtown train station?

  • P. How do I know what my e-ticket is ?

  • Q. On which routes will I use a French self service kiosk ?

  • Q. Do you send out maps? Where can I find a railway map?

Browse our FAQ


  • P. How do I know what my e-ticket is ?

  • Q. How do I find Train Tickets and Schedules on the website?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

  • Q. On which routes will I use a French self service kiosk ?

  • Q. Do you have electronic ticketing?

  • Q. What do I need in order to retrieve my e-ticket ?

  • Q. On which routes will I use a Eurostar self service kiosk ?

Browse our FAQ


Have a question? Need Help?

Get personalized help from our experts and other helpful travellers on our community forum.

Contact Rail Europe

If the FAQs and forum didn't answer your question, you can always contact Rail Europe.