• Q. Do I need to book my Lyria ticket?

  • Q. How many classes of travel does Eurostar offer?

  • Q.Can I bring my bike on the train?

  • Q. How many luggage can I carry on-board TGV?

  • Q. How far in advance can I book a Frecciarossa ticket?

  • Q. How old do you have to be to qualify for Senior Fare on Eurostar?

  • Q. What are the main destinations AVE trains connect to?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. How long in advance can you book a Eurostar ticket?

  • Q. What is the difference between 1st and 2nd class on the TGV East (Paris to Stuttgart)?

  • Q.What is the difference between 1st Class and 2nd Class accommodations?

  • Q. How many classes of travel does Thalys offer?

  • Q. Is there a catering service on TGV trains?

  • Q.Can I get off the train for a few hours and then get back on later that day if I'm holding a train ticket?

  • Q. When do I need to check in before boarding an ICE train?

  • Q. What are the main destinations Frecciarossa trains connect to?

  • Q. How shall I retrieve my ICE train tickets?

  • Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. What is the difference between 1st and 2nd class on the Thalys (Paris to Brussels and Amsterdam)?

  • Q. What is the minimum time allowed for check-in on Eurostar?

  • Q.Which station does the Heathrow Express arrive into?

  • Q. How many luggage can I carry onboard an ICE train?

  • Q. How many luggage can I carry on-board Frecciarossa trains?

  • Q. What are the main destinations ICE trains connect to?

  • Q. How many luggage can I carry on-board Eurostar?

  • Q. What is the difference between 1st and 2nd class on the TGV Med (Geneva to Nice & Marseille)?

  • Q. How far in advance can I book my AVE tickets?

  • Q. Can a passenger take a car on Eurostar?

  • Q. Do I need to book my TGV ticket?

  • Q. When are meals served on Eurostar?

  • Q.How frequently do the Gatwick Express and Heathrow Express run?

  • Q. What are the main destinations TGV trains connect to?

  • Q. When do I need to check-in before boarding a TGV train?

  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q. How shall I retrieve my Eurostar tickets?

  • Q.Are dogs allowed on the train?

  • Q. Do I need to book my Thalys ticket?

  • Q. Is there a catering service onboard AVE trains?

  • Q. When do I need to check in before boarding a Thalys train?

  • Q. How shall I retrieve my AVE tickets?

  • Q. Should Eurostar, Thalys and other High Speed Train tickets be purchased prior to your departure date?

  • Q. Do I need to book my AVE ticket train?

  • Q. Will there be a toilet on the train?

  • Q.Which station does the Gatwick Express arrive into?

  • Q. How shall I retrieve my Thalys tickets?

  • Q. Do I have to reserve a seat on a high-speed train?

  • Q.Can I request a seat facing forward?

  • Q. When do I need to check in before boarding a Eurostar train?

  • Q. How many classes does ICE train offer?

  • Q. When do I need to check-in before boarding a Lyria train?

  • Q. How many classes does Frecciarossa offer?

  • Q. What is the difference between 1st and 2nd class on the AVE (Madrid to Cordoba & Seville)?

  • Q. Is there a catering service onboard Frecciarossa?

  • Q. How many classes of travel does TGV offer?

  • Q. What are the main destinations Thalys trains connect to?

  • Q. Is Eurostar included with my railpass?

  • Q. How far in advance can I book Thalys tickets?

  • Q.Are lockers and luggage storage available at all major train stations?

  • Q. How many classes of travel does Lyria offer?

  • Q. How many luggage can I carry on-board Thalys?

  • Q.How do we get on a train?

  • Q. What is the difference between Premier, Comfort Flexi, Comfort, Freedom and Economy selection?

  • Q.Are dining cars available on all trains in Europe?

  • Q. What are the differences between Full Fare, Leisure Fare, Youth Fare, Passholder Fare and Senior Fare on Eurostar?

  • Q. When do I need to check-in before boarding a Frecciarossa trains?

  • Q. Do I need to book my Eurostar ticket?

  • Q. What is the difference between 1st and 2nd class on the Eurostar (London to Paris or Brussels)?

  • Q. How many classes does AVE train offer?

  • Q. How far in advance can I book a TGV ticket?

  • Q. Is there a catering service in ICE train?

  • Q. What is the difference between 1st and 2nd class on the TGV France-Italy?

  • Q. Where can I find timetable information?

  • Q.Is there a nonsmoking section on the train?

  • Q. Is there a catering service on Lyria trains?

  • Q. What are the main destinations Eurostar trains connect to?

  • Q. How often does Eurostar run?

  • Q. Do I need to book my ICE train ticket?

  • Q. Do I need to book my Frecciarossa ticket train?

  • Q. How many pieces of luggage are we permitted to carry on Eurostar?

  • Q. What are the main destinations Lyria trains connect to?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

  • Q. How many luggage can I carry on-board Lyria?

  • Q. How shall I retrieve my Lyria tickets?

  • Q. How many luggage can I carry onboard AVE trains?

  • Q. How shall I retrieve my TGV tickets?

  • Q. On Eurostar, what are the differences between the Business Premier, Leisure Select, and Standard Classes of service?

  • Q. Under train tickets and schedules, does the fare represent a per person rate or total for everyone?

  • Q.Do trains offer facilities for handicapped passengers?

  • Q. How far in advance can I book an ICE train?

  • Q. How far in advance can I book a Lyria ticket?

  • Q. Is there a catering service on Thalys trains?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q. Is there a limit for luggage on trains?

  • Q. Is there a catering service on Eurostar trains?

  • Q. When do I need to check in before boarding an AVE train?

Browse our FAQ


  • Q. Is it possible to avoid reservations or extra charges?

  • Q. What is a Swiss Pass?

  • Q. I've purchased a single country pass. What do I do if I decide to visit an additional, bordering country?

  • Q. Can I buy my Swiss pass once in Switzerland?

  • Q. What does 4 days in 2-months mean?

  • Q. Where can I use my Swiss pass?

  • Q. Which trains does the Eurail Italy pass cover?

  • Q. What is a youth pass?

  • Q. How far in advance can I buy my pass?

  • Q. Can I have some special or discounted fares with my Swiss pass?

  • Q. Which countries are valid on the Select pass?

  • Q. Can I buy my Eurail Italy pass once in Italy?

  • Q. What is the difference between a Eurail Italy pass and a point to point ticket?

  • Q. What is the difference between a Swiss pass and a point to point ticket?

  • Q. Can I go back and forth between the countries that are on my pass?

  • Q. What is the BritRail Family Pass?

  • Q. What is a Eurail select pass?

  • Q. What is the Swiss Card?

  • Q. What is a passholder fare?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. How can I validate my Swiss Travel Pass?

  • Q. Can I get a discount on train travel in Great Britain when I purchase a Eurail or Eurail Select Pass?

  • Q. How can I check whether I need reservations?

  • Q. Where can I use my Eurail Italy pass?

  • Q. What is the difference between a Eurail Select Pass and a "point to point" ticket?

  • Q. Can I buy my pass in Europe?

  • Q. What are the differences between Eurail Global Pass and Eurail Select Pass?

  • Q. How is a railpass day calculated?

  • Q. Is a railpass transferable to another person in the event the passholder is not able to travel?

  • Q. How many days constitute a railpass month?

  • Q. How much are prices on railpasses for children? How much are rail fares for children?

  • Q. Is a railpass valid for travel on city transportation systems?

  • Q. Would I qualify for a railpass if I have a European passport, but am a permanent resident of another country?

  • Q. If I'm traveling through a country not included on Eurail Select Pass, can I add that country to the pass?

  • Q. Can I buy my Eurail Select Pass once in Europe?

  • Q. Which number of travel days should I buy? What is the best pass for me?

  • Q. What does validation mean?

  • Q. Are there special or discounted fares associated with a Select Pass?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. What is the Swiss Family Card?

  • Q. Do I need to make reservations if I have a Pass?

  • Q. When does my railpass start?

  • Q. Can I get a refund on my partially used railpass?

  • Q. What is a travel day?

  • Q. Are there student discounts?

  • Q. Are there any special or discounted fares associated with a Eurail Italy pass?

  • Q. When I select the box that says I have a pass I am not receiving any schedules, but when I do not select the box that says I have a pass I receive schedules. Why can't I book a reservation with a Pass?

  • Q. What is the difference between a consecutive-day pass and a Flexipass?

  • Q. Is Eurostar included with my railpass?

  • Q. What trains do the Swiss pass cover?

  • Q. Do bonuses take up 1 day on a railpass?

  • Q. How can I validate my Eurail Select Pass?

  • Q. Does the passenger's name on the pass need to match the name on the passport?

  • Q. Can I also travel within the countries on my pass?

  • Q. How do I make a reservation with a pass?

  • Q. How can I validate my Eurail Italy pass?

  • Q. How do I validate, or activate, my railpass?

  • Q. Where can I use my Eurail Select Pass?

  • Q. What is a travel day?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

  • Q. Are there family passes?

  • Q. Are there discounts for multiple people travelling together?

  • Q. Is it possible to purchase a 2nd Class Eurail Select Pass instead of a 1st Class Eurail Select Pass?

  • Q. What is a travel day?

  • Q. Do you offer Senior discounts on rail passes?

  • Q. What is a Eurail Italy Pass?

  • Q. In which train is the Eurail Select Pass available?

  • Q. Which countries are valid on the Global pass?

Browse our FAQ


  • Q. Are overnight train accommodations expensive?

  • Q. How to book 4 passengers who want to share a room/rooms?

  • Q. What types of sleeping accommodations are available on overnight trains?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q. How do I find Train Tickets and Schedules on the website?

  • Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q. Will there be shower facilities on the train?

  • Q. What are the benefits of taking an overnight train?

  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q. How to book 2 passengers who don't want to share a compartment?

  • Q. What are the differences between a Single, Double, T2, T3, T4, and couchette on overnight trains?

  • Q. How to book 1 passenger?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. How to book 5 passengers?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. What type of accommodation am I able to travel in if I have a railpass?

  • Q. Should tickets be purchased prior to your departure date?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

  • Q. How to book 3 passengers that don't all want to share the same compartment?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

  • Q. Where can I find train schedules?

  • Q. Does a 1st Class ticket guarantee you a seat on the train?

  • Q. Can a sleeper reservation date be changed?

  • Q. How to book 4 passengers who don't want to Share a compartment?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. Do you have electronic ticketing?

  • Q. What can I expect when I travel on an overnight train?

  • Q. How to book 2 passengers who want to share a compartment?

  • Q. How to book 3 passengers who want to share a compartment?

  • Q. What does Gender Specific mean?

  • Q. Can a seat reservation be made with a 2nd Class ticket?

  • Q. Can tickets be sent outside my country of residence?

Browse our FAQ


  • Q.What is 3D Secure Payment?

  • Q. How do I obtain a refund?

  • Q. Can I get a refund on my partially used railpass?

  • Q. Do you offer discounts to students with an international student identification card?

  • Q. What is the policy regarding children's accommodations on overnight trains?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

Browse our FAQ


  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

Browse our FAQ


  • Q. Do you send out maps? Where can I find a railway map?

  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

  • Q. On which routes will I use a French self service kiosk ?

  • Q. How do I get from the airport to a downtown train station?

  • Q. What do I need in order to retrieve my e-ticket ?

  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

  • Q. Are lockers and luggage storage available at all major train stations?

  • Q. How do we get on a train?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

  • P. How do I know what my e-ticket is ?

  • Q. Is it easy to find stations in European Cities, where are they located?

  • Q. On which routes will I use a Eurostar self service kiosk ?

Browse our FAQ


  • P. How do I know what my e-ticket is ?

  • Q. On which routes will I use a French self service kiosk ?

  • Q. Do you have electronic ticketing?

  • Q. What do I need in order to retrieve my e-ticket ?

  • Q. On which routes will I use a Eurostar self service kiosk ?

  • Q. How do I find Train Tickets and Schedules on the website?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

Browse our FAQ


Have a question? Need Help?

Get personalized help from our experts and other helpful travellers on our community forum.

Contact Rail Europe

If the FAQs and forum didn't answer your question, you can always contact Rail Europe.