Bateaux-Mouches ®

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Sightseeing tour of Paris


Discover the magic of Paris, the City of Light. Enjoy a lunch or dinner for an utmost romantic and festive atmosphere along the banks of the River Seine which are enhanced by the most prestigious monuments. The Bateaux-Mouches® boats travel in the heart of Paris and offer a 360° view of one of the most beautiful city in the Europe.

What you get

 A ride on any of the Bateaux-Mouches® boats in Paris.
 A 1 hour 10 minutes cruise.
 A boat route map available in 25 languages
 An easy departure and arrival point
 A free car park

Pass fares

Delivery fees: Standard paper tickets and rail passes are subject to a delivery fee of 6 AU$ by Post or 14 AU$ by Courier. ‘Print @ home’ and ‘Print @ the station’ tickets have no delivery fees.
Booking fees: Eurail Passes do not include a booking fee. Other passes include a 10 AU$ fee, Eurostar tickets include a 6 AU$ fee whereas tickets with no reservations include a 6 AU$ fee.

Prices are displayed in AUD.

Consult the table below for the best suitable fares. Select the travel period of your pass (e.g. 4 days within 2 months) and your class of service.
Note: Check the box below to benefit from Friends/Families Fares if all parties are guaranteed to travel at the same time. Otherwise, leave the box unchecked. The total price for your selection will be displayed. Add to cart to proceed with your purchase.

Bateaux-Mouches -

Validity Adult Child Senior Youth

Total

$0
Class
By checking this box, I certify that all selected parties will be travelling together.

Bateaux-Mouches

Travel days The travel days indicate how often you can use a railpass.

Adult

1 to 10 pax

Child Child formula's, for those under the age of 12

1 to 10 pax

Senior Senior formula in 1st class only, for traveller from 60 included on the first day of travel

1 to 10 pax

Youth Youth formula for travellers from 12 up to 25 included on the first day of travel in 1st and 2nd

1 to 10 pax

1 day (continuous) $ 16 n/a n/a n/a 8 n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a

How to activate the Bateaux-Mouches® ticket?

Once you have booked your Bateaux-Mouches® ticket on our website, you will receive a voucher by mail. You must exchange this voucher at any Bateaux-Mouches® Seine Cruise counter before boarding, within 6 months from the date of purchase.

Voucher exchange location

Any Bateaux-Mouches® Seine Cruise counter

Opening hours:
High season (April to September), 10:15 am to 11:00 pm
Low season (October to March), 11:00 am to 9:00 pm
Extra departures on week-end, 10.15am to 7:00 pm

Conditions of use

The voucher bought on our website must be exchanged at any Bateaux-Mouches® Seine Cruise counter before boarding.

Bateaux-Mouches® cruise features

 Impressive view
You will be able to enjoy an impressive view from the boat of the most famous Parisian monuments such as Eiffel Tower, Palais du Louvre, Notre-Dame and many more.

 Multi-language
Learn about the historic landmarks by using the narrated option (French, English as well as other languages on request).

 Easy departure and arrival point
Start and end your trip at the conveniently located Port de la Conférence (Near the Metro Alma-Marceau) in the 8th arrondissement of Paris.

 Free car park
If you are coming by car then you will have a reserved cark park throughout the duration of the cruise.

Frequently Asked Questions


  • A. To obtain a refund, please return your unused, unvalidated tickets/pass to your travel agent, or send to your local Raileurope Office. Click here to get the information in our contact us section. Most tickets are required to be returned at least 3 days prior to the departure date, or to be stamped "Unused" at a rail station in Europe to be eligible for a refund. Please add a short note including the original booking number of the order. It is suggested that you send these documents by some type of traceable mail for proof of delivery, should they get lost in the mail.


  • A. Yes. If you’re on Turista class, you could buy some nice snacks and beverages to a bar buffet car. On Ave First class, a catering service will deliver you some meal and beverages directly to your seat. You could also get access to an A la Carte service at seat and even a bar service.


  • A. A ticket that does not include a reservation for a specific train, does allow you to get on and off the train as much as you would like provided that your journey is completed within 2 months.

    Most tickets now include the reservations within the ticket, and do not permit the traveler to hop on or off the train If you are looking for more freedom to hop on and off the train, a railpass would be the best choice.



  • A. Austria, Benelux (includes Belgium, Luxembourg, Holland), Bulgaria/Serbia/Montenegro, Czech Republic, Croatia/Slovenia, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Norway, Portugal, Republic of Ireland, Romania, Spain, Sweden, and Switzerland.


  • A. Most major train stations have lockers or luggage storage available at an additional cost. Make sure you have some change available if you are planning to use a locker. We have information about luggage storage on our train station information pages.


  • A.We use the online services of the worldwide Global Collect network to ensure that your payment takes place as efficiently and safely as possible


  • A. Train stations in Europe are very traveler friendly. Once arriving to the station there are large Departure and Arrival Boards located in the center of the most stations. Match the train number and departure time on your reservation / ticket to the train number listed on the departure board. Once you have found your train on the Departure Board, you will find a platform number where your train will be departing from.

    Upon arriving to your platform you will notice that each car (also known as a coach) number on the train is clearly indicated on the side of each coach. Check your reservation / ticket for your car/coach number. You notice the class of service will also be listed in addition to the car/coach number on the side of the train.

    Once onboard the train, you will find that similar to an airplane each seat is clearly labeled with a number. Match the seat number on your reservation / ticket number to seat number in the train car / coach.

    Train stations in Europe have international pictograms that are easy to understand and are used in international airports. These pictograms will assist you once you arrive to the station. If you still have difficulty in finding your train, the stations staff can always help point you in the right direction.



  • A. The minimum check-in time for passengers with Business First tickets is 20 minutes. For passengers boarding ski trains, and passengers holding regular tickets, check-in time is 30 minutes.


  • A. Each passenger is allowed 2 pieces of luggage and 1 carry-on bag.


  • A. Reservation is only compulsory for ICE Trains called ICE Sprinter as these trains have special services such as a meal and newspaper. Here is the list: Hamburg HBF - Frankfurt HBF, Frankfurt HBF- Berlin HBF, Berlin HBF - Frankfurt HBF, Hamburg HBF – Koeln HBF and Koeln HBF – Hamburg HBF. Passes valid to travel within Germany cover Eurail Global and Select Passes including Germany / Eurail Germany-Benelux Pass / Eurail Germany-Denmark Pass / Eurail Germany-France / German Rail Pass.


  • A. Simply enter 1 passenger on the request page. The results page will display 1-3 passenger rooms depending on what is available. When booking a room that has more than one bed, the compartment is shared.


  • A. First class on the Thalys offers large comfortable reclining seats and drinks and a light snack served at your seat.

    Second class on the Thalys offers generous legroom and a selection of drinks and snacks at your seat that are available for purchase.



  • A. All 1 st class passes are valid for travel in all sleeper accommodations. If you have a 2 nd class pass, you are able to travel in T3 compartments and couchettes. Some T4 compartments are offered in 1 st and 2 nd class. Please be sure to check the details of the fare for the train you wish to travel on to determine what class the T4 is offered in.


  • A. Thalys trains offer two classes of travel: 1st class with Comfort 1 and 2nd class with Comfort 2. In Comfort 1, reclining seats will offer you a high level of comfort. Sockets for laptop or mobile phone are also available on some carriages as well as free newspapers on major routes. Wi-Fi is free in Thalys Comfort 1 and in 2nd class with flexible tickets. In 2nd class (Comfort 2), you will get access to a bar-buffet car offering food and refreshments for purchase. Wi-Fi is available at an additional cost in second class for more restrictive tickets.


  • A. Located in the middle of the train (carriage 4 or 14), TGV Lyria bar provides a service for tasty snacks and meals: sandwiches, hot/cold local dishes, salads, children’s menu, hot and cold drinks, treats are available to eat at the bar or take away. In First class, you can also enjoy the convenience of Lyriapremière service at seat.


  • A. Any bonus that is free will use a travel day on your railpass. Discounted bonuses will not require the use of a travel day, but do require that the railpass is valid.


  • A. Full Fare is an unrestricted ticket. It is fully exchangeable and refundable even after the departure date. For exchanges and refunds, your local Raileurope office must receive the ticket no later than 60 days after the train’s departure date. Click here to get the Contact Us adress.
     Value fare is non-exchangeable and non-refundable.
     Youth Fare (for travelers under 26 years of age) is exchangeable once in Europe before departure date. It is non-refundable.
     Passholder Fare (issued in conjunction with appropriate railpass) is exchangeable once in Europe. It is non-refundable.
     Senior Fare (for travelers 60 years of age and over) is exchangeable once in Europe. It is non-refundable.


  • A. This depends mainly on what Eurostar ticket you have. Business Premier passengers can check-in just 10 minutes before departure whereas Standard Premier and Standard passengers need to check-in 30 minutes before departure. To ensure you have time to go through the security checks and passport control, we would recommend you arriving at the station at least 45 minutes prior to your scheduled departure with Eurostar.


  • A. You can request 2 passengers in a double compartment. If there are no Double compartments available, you can then book a shared T3 but keep in mind, the third bed will be occupied by another passenger.


  • A. Passes are only valid for travel in the countries covered by that particular pass. If you travel through a country not included on your pass, you’ll need to purchase an additional ticket for that part of the trip. For example, if you travel from Germany to Italy through Austria, Austria is not a country on your Eurail Select Pass and will not be covered; you must purchase an additional ticket.

    If you have not purchased your pass please view our online maps to see if you will be travelling through a country you have not planned for.



  • A. Sorry, partially used passes are not refundable.


  • A. A travel day is any travel between 12 midnight on one day to 12 midnight of the following day (i.e. a 24-hour period). On each travel day, you can take as many trains or participating ferries as you wish.


  • A. TGV offers two different classes of travel: 1st and 2nd class. Larger seats that recline electronically, power sockets for laptop or mobile phone and access to the bar buffet car are among the main features you will find in TGV first class. In second class, you will enjoy comfortable seats with also an access to the bar-buffet car where you can choose from a vast selection of dishes and beverages.


  • A. Yes. If there is no match between your passport and the information written on your pass the pass can be taken and kept by the train manager.


  • A. First class on the Lyria offers large comfortable reclining seats and a bar-buffet car offering a selection of food and beverages for purchase.

    Second class on the Lyria offers generous legroom and a bar-buffet car offering a selection of food and beverages for purchase.



  • A."Yes! Thanks to new means of payment on our websites, it is now possible to book your train ticket or pass and pay through payment services like PayPal, Western Union, Boleto Bancario, Moneybookers.com, eNets or BPay. The availability of those payment services depends on the customer’s country of residence."


  • A. Showers facilities are generally not offered on trains in Europe. However, private showers can sometimes be found with premier overnight trains such as the Elipsos between France and Spain when the Premier fares are booked.


  • A. ICE trains link major German cities from Cologne in the west to Berlin in the east. But they also cross borders and go into France, Switzerland, Belgium, Austria, Denmark and the Netherlands.


  • A. A youth pass is valid for any traveler who is 25 years of age and younger.


  • A. Our popular Swiss Card provides 1 roundtrip by rail from any Swiss airport or border to 1 single destination. It also includes a 50% discount on all Swiss railways, lake steamers, postal buses, and excursions to mountaintops.


  • A. ICE trains offer two travel classes: Standard and First. On First Class, some coaches feature individual video screens. Electric sockets for laptops or DVD players can be found in most First class carriages. Quiet zones are also reserved for passengers who want to travel in peace.


  • A. The Swiss Family Card is a terrific value that allows children under 16 years of age to travel free when accompanied by a parent or legal guardian. The card is free, simply request one at the time you purchase your Swiss Pass. If you forget to mention it, then present your Swiss pass before boarding the train at any Swiss train station ticket window, at the time of validation and advise them that you need a Family Card. They will be able to provide you one.


  • A. First class on the Talgo 200 offers large, comfortable reclining seats, friendly staff to serve you drinks and light snacks at your seat and major routes have audio and video programs at your seat.

    Second class on the Talgo offers generous legroom, bar-buffet car offering a complete selection of food and beverages for purchase and major routes have audio and video programs at your seat.



  • A. A travel day lasts 24 hours, in which you can take as many trains as you wish.


  • A. When travelling with Thalys, you can carry a maximum of two suitcases per paying passenger (the largest side must be equal to 85 centimetres) and one item of hand luggage.


  • A. Generally, dogs are permitted on trains. Sometimes they may need to be contained in a pet carrier, or they may have to wear a muzzle or leash. Dogs normally travel at half the fare of a 2nd class ticket; this charge is payable directly to the conductor. Pets are not allowed on trains in Great Britain, Spain, Ireland, Norway, and Finland.

    Currently the only animals that will be permitted to travel on the Eurostar are guide dogs for the visually impaired.



  • A. There are no check-in or customs procedures before boarding TGV trains. However, you must be onboard at the latest 2 minutes prior to the departure time, beyond which access to the train cannot be guaranteed. Ticket control and passport checks will occur on board the train.


  • A. Depending on where you are traveling, there are two different rules regarding overnight travel. Some trains allow travelers departing after 7 PM to mark only the following day on the pass, meaning that only one travel day will be used. However, other trains will require that this travel use 2 days on your pass. It is recommended that you check the rules included in the ticket jacket included with your pass for more specific information.


  • A. No you can’t. You need to buy your Swiss pass before coming to Europe.


  • A. Yes.


  • A. Sleeper accommodations vary according to amenities and the number of people occupying the compartment. The name or number advises how many beds are in each room. A couchette (pronounced "koo-SHET") is normally usually in 2nd Class. A couchette accommodates 6 passengers, male and female, and offers no amenities. Keep in mind that some compartments are gender specific unless the compartment is booked in full. For more information about sleepers please visit our how to book sleepers page.


  • A. 1st Class seats often recline, there are fewer seats per car, and there is more space for luggage. On some high-speed trains, the price of a 1st Class ticket includes a meal. 1st class is generally quieter with more business and adult passengers.

    2nd Class accommodations are less expensive, but not as spacious, as there are more seats per car.

    For trips over 2 hours we recommend that you book 1st class.



  • A. No, but you are eligible for a passholder fare on Eurostar, which travels from Paris or Brussels to London. For travel in Great Britain we offer BritRail products to help you travel around the country.


  • A. Heathrow Express arrives in London’s Paddington Station.


  • A. Book 1 passenger at a time, and select the Single compartment. You will need to do this step twice, once for each passenger.


  • A. Toilets are easily accessible on all the trains and are usually marked with the letters WC. Toilets can usually be found at the front or back of each train car (also known as a coach), and will include a sink, toilet and a locking door.


  • A. Validation of your pass is having a Rail Official at the train station stamp your pass as valid.


  • A. All ICE trains convey a Bordbistro and/or a Bordrestaurant. Depending on the time of the day, you can choose from various breakfast menus to suit any taste or main dishes from the "à la carte" menu. In addition to the standard dishes, the menu often features German and European regional specialties freshly prepared. The Bordbistro serves snacks and a wide selection of beverages which you can enjoy there or take back to your seat. In 1st Class coaches a selection of beverages and meals from the menus can be served at your seat on request. Snacks and beverages are also available at your seat in 2nd Class on ICE trains.


  • A. Train stations in Europe are very accessible and easy to find. Although the physical train station addresses are generally not listed, the stations are centrally located within the city and accessible with the cities public transportation system or taxi. Check with hotel concierge to give you the best directions from your hotel. Taxi drivers know how to get your to your station fast and worry free.


  • A. With Lyria, you’ll be allowed two bags or suitcases plus your hand luggage. Keep in mind that there is no charge for oversize luggage on Lyria trains.


  • A. The following trains require reservations: Eurostar, Thalys, Lyria, all TGV’s, AVE, TGV France-Italy, Renfe, Trenitalia, Riveria, Swedish trains, City Night Line, DB (German) night trains, Elipsos, and the Paris-Germany night train. To check if the train you are looking at is on of these trains you just need to look at the details on the fare results to see the type of train in the title.

    The Swiss Scenic trains and some of the German ICE trains will also need reservations. These are route and time specific.



  • A. TGV trains offer high-speed train services connecting the major cities of France. Paris is 58 minutes from Lille, and Bordeaux is just under 3 hours from the French capital. Travel time between Paris and Marseille is 3 hours. And if you want to get to Strasbourg, it will take you only 2 hours and 20 minutes from Paris by TGV.


  • A. TGV Lyria offers direct, high speed services between Paris-Gare de Lyon, Dijon and cities such as Geneva, Lausanne, Basel, Neuchatel, Bern and Zurich. During winter, TGV Lyria snow train connects you directly from Paris to the charming resorts of the canton of Vaud (including Château-d’Oex, Leysin, Les Diablerets and Villars) and Valais (Verbier, CransMontana, Leukerbad, Saas-Fee and Zermatt, among others).


  • A. You can print your Lyria ticket directly from your printer at home or, alternatively, you can retrieve it from the self-service machines available at the train stations in France only before boarding your Lyria train.


  • A. We are not able to sell rail passes or tickets to residents of Europe, the UK, Morocco, Turkey or any of the countries of the former Soviet Union. If you are a resident of these countries, we will not be able to sell you one of our passes. If you are a citizen of any of these countries, but are a resident of another country, we are able to sell the rail pass or tickets to you. Passes are based on residency not citizenship, and the country of your residence will be printed on the rail pass.


  • A. Toilets are easily accessible on all the trains and are usually marked with the letters WC. Toilets can usually be found at the front or back of each train car (also known as a coach), and will include a sink, toilet and a locking door.


  • A. To begin using your pass, go to the ticket window at the rail station before boarding your first train and have a railroad official enter the first and last day of the validity on your pass. The railroad official will also stamp your pass and you will have to show your passport.


  • A. Eurostar services offer three classes of service: 2 for first class (Business Premier and Standard Premier) and one for second class (Standard). Among the facilities offered for Eurostar Business Premier passengers, you’ll find priority express check-in in 10 minutes at the terminals, a dedicated ticket desk for check-in, access to the Eurostar Executive lounges, spacious reclining seats with generous legroom, Wi-Fi access at the terminals, a dedicated coach for business travellers, complimentary newspapers, and also a 3 course meal served at seat. Eurostar Standard Premier passengers, whose check-in is 30 minutes before departure, will be offered spacious reclining seats with generous legroom, complimentary newspapers and a cold meal served at seat. In the convenience of a comfortable carriage, Standard passengers will also be enjoying themselves with a vast variety of dishes they will find at a bar buffet car.


  • A. Children 4 and under who do not need a bed travel free and do not require a sleeper reservation or a ticket. If the child is between the ages of 4 - 11 or is under 4 but will require a separate bed, then a special child’s fare will apply.


  • A. A range of discounts and special offers are available in the European countries in which your Eurail Select Pass is valid. One of the most popular benefits is the discounted and free travel on various European ferry crossings. Other benefits include discounts on hotels, museums and additional transport.


  • A. A "point to point ticket" is a rail ticket valid on a specific route, between two city stations whereas a Eurail Italy pass offers unlimited rail travel in Italy from 3 to 10 days. If you’re planning to travel several times by train, buying a Eurail Italy pass will be a more affordable option that buying individual rail tickets.


  • A. There are a few passes that offer a discount for families.

    The Swiss passes offer the Swiss family card. This card provides free travel for children 6 to15 when traveling with a parent or guardian.

    The BritRail family pass offers a free child from 5 to 15 with each full fare adult or senior pass.

    The Great British Heritage family pass is available for 2 adults and up to 3 children.

    Many passes offer saver options which can be used for families. Children ages 4-11 will be half of the adult fare on the saver pass.



  • A. Swiss passes must be validated within 6 months of issuing date by a railway official in Switzerland (station’s desk) who also fills in the passport number. Swiss passes must be validated prior to boarding the first train.


  • A. Maps are provided with many multiple country passes and some single country passes. We have online maps for planning on our site.


  • A. On-board Frecciarossa trains, the official luggage allowance is two large bags or suitcases and one piece of hand luggage. It’s enough to enjoy a very long trip and explore the richness of Italy.


  • A. 1st Class seats often recline, there are fewer seats per car, and there is more space for luggage. On some high-speed trains, the price of a 1st Class ticket includes a meal. 1st class is generally quieter with more business and adult passengers.

    2nd Class accommodations are less expensive, but not as spacious, as there are more seats per car.

    For trips over 2 hours we recommend that you book 1st class.



  • A. Eurostar Business Premier passengers will be offered a 3-course meal with refreshments at seat meanwhile in Standard Premier, you will get a light and cold meal with refreshments at seat. A bar buffet car with a selection of food and beverages for purchase is also available on Standard class.


  • A. The pass can be purchased up to 6 months before your first travel day. The pass must be validated within 6 months of the original date of issue.


  • A. A saver pass is a discount rate for a group of 2-5 passengers traveling together at all times. All names will be printed on a single pass, therefore passengers will not be able to travel independently.


  • A. Due to the limited availability on overnight trains, if you must change your sleeper reservation, try to do so immediately. You can visit the local station at least 24 hours prior to the train’s departure and see what is available. Be aware that your reservation change may be subject to local service fees and/or upgrade charges. Reservations are required for sleepers and couchettes on all overnight trains and can be made up to 60 days in advance.


  • A. First class on the Italian day train offers large, comfortable reclining seats, and bar-buffet car offering a complete selection of food and beverages for purchase. (on major routes)

    Second class on the Italian day train offers generous legroom and bar-buffet car offering a complete selection of food and beverages for purchase. (on major routes)



  • A. First class on the Spanish day train offers large, comfortable reclining seats, friendly staff to serve you drinks and light snacks at your seat and major routes have audio and video programs at your seat.

    Second class on the Spanish day train offers generous legroom, bar-buffet car offering a complete selection of food and beverages for purchase and major routes have audio and video programs at your seat.



  • A. With a Eurail Italy pass, you can get free and discounted ferry crossings, as well as other great offers in museums and monuments. 1st class pass holders are entitled to free transfers between Roma Fiumicino Airport and Roma Termini train station on the Leonardo Express and also between Pisa airport and Florence central station.


  • A. You can get free (or cheap) boat trips, discounts on rail travel, free admission in museums, a 50% discount on mountain top excursions and more. You can obtain these benefits locally by showing your Swiss pass, or you can contact the specific benefit company in advance. The discount benefits apply during the validity of your Swiss pass, whereas free passage on trains, buses or ferries is only valid on travel days.


  • A. Eurostar offers 3 classes of service: 2 for 1st class and 1 for 2nd class.

     Business Premier which offers priority express check-in at the terminals, a dedicated ticket desk for check in, access to the Eurostar Executive lounges, spacious reclining seats with generous legroom, wifi access at the terminals, a dedicated coach for business travelers, complimentary newspapers, 3-course meal with refreshments at your seat.

     Leisure Select offers spacious reclining seats with generous legroom, complimentary newspapers, and 3-course meal with refreshments at your seat.

     Standard class (2nd class) offers generous legroom and access to a bar-buffet car where a selection of food and beverages are available for purchase.



  • A. In some cases. Normally, your bicycle must be boxed and placed in a separate car, or it might have to be transported on a separate train. Extra charges may apply, and you must arrange bike transport locally. Bikes are allowed as checked luggage on the EC, IC, ICE, and TGV trains. The bike must be wrapped, with the wheels and pedals detached, and the handlebars parallel to the frame.


  • A. Reservation is compulsory on TGV and if you are a pass holder, you still need to buy a TGV ticket. Among the passes available on TGV, you’ll be able to choose between Eurail Global, Eurail Select Pass or Eurail two country pass including France. France Rail Pass and France Rail Pass Premium are also among the possible options and offer last minute "Easy Access" reservations.


  • A. Gatwick and Heathrow Express trains run every 15 minutes.


  • A. Each passenger is allowed 2 bags/suitcases plus 1 piece of hand luggage and every piece of luggage must be labelled. Luggage can be stored in the racks above your seat on ICE trains.


  • A. You will be able to book your TGV tickets 90 days in advance.


  • A. You can buy all your AVE tickets trains quickly and easily online, with no booking fee, and print them in the convenience of your home.


  • A. When travelling to Switzerland, or departing from this country, your ticket does not need to be punched. Ticket inspectors will check your ticket during your Lyria journey. You should be able to produce currently valid proof of eligibility for the fare you have chosen at any time.


  • A. First class on the TGV East offers ergonomic reclining seats with head and foot rests, non-smoking coaches, individual power outlets, reading light, ability to book a taxi for your arrival with staff on the train and a restaurant car offering a selection of food and beverages for purchase.

    Second class on the TGV East offers ergonomic reclining seats with head and foot rests, non-smoking coaches and a restaurant car offering a selection of food and beverages for purchase.



  • A. You will be able to book a Thalys ticket 90 days in advance.


  • A. Special amenities for disabled travelers are offered on trains and at many train stations, and are clearly indicated with pictograms (for telephones, toilets, elevators, etc.).

    Special equipment is also available for use by handicapped passengers. This equipment must be reserved locally in advance. Be sure to specify if you need personal assistance (whether with a wheelchair, boarding, etc.).



  • A. All passengers with an AVE ticket may carry up to two pieces of hand luggage, for which they will be responsible and which they must store in the designated areas. The total weight limit is 20 kg and the combined dimensions (length + width + height) of each piece of luggage must not be more than 250 cm.


  • A. We offer an exclusive Rail Protection Plan that provides compensation to you in the case of loss or theft in Europe. The nominal fee is a small price to pay for some big peace-of-mind. The complete policy can be reviewed under "About Us".

    Note: The Rail Protection Plan fee is non-refundable and non-exchangeable.



  • A. You can use your Eurail Italy pass throughout the entire Italian railway network. Eurail Italy pass holders are also entitled to several discounts and benefits on ferry crossings and more. For 1st class pass holders, transfers between Roma Fiumicino Airport and Roma Termini train station on the Leonardo Express and between Pisa airport and Florence central station are free.


  • A. First class on the Talgo Day offers large comfortable reclining seats and a bar-buffet car offering a selection of food and beverages for purchase.

    Second class on the Talgo Day offers generous legroom and a bar-buffet car offering a selection of food and beverages for purchase.



  • A. Your payment details will be encoded and sent using a secure connection. You can check the security details by clicking with your right mouse button on the payment page and then selecting ‘Properties’.

    A window will pop up containing all connection data. The ‘Connection’ field shows that an SSL connection is used. Your credit card information, including the number and expiration date, will not be stored.



  • A.When booking your tickets, you can choose your printing option: Paper ticket, "Print @ Home" or "Print @ the station". Paper tickets are always available. Nevertheless, the other options can be unavailable, depending on the route you have chosen. Please note that for the moment, "Print @ the station" is only offered on Eurostar, ATOC and on all trains departing from France (domestic and international trains such as Thalys, TGV Lyria etc.). The "Print @ Home" option is only offered if the booking includes a Eurostar, Thalys, French Journeys or Spanish trains.


  • A. 1st Class seats often recline, there are fewer seats per car, and there is more space for luggage. On some high-speed trains, the price of a 1st Class ticket includes a meal. 1st class is generally quieter with more business and adult passengers.

    2nd Class accommodations are less expensive, but not as spacious, as there are more seats per car.

    For trips over 2 hours we recommend that you book 1st class.



  • A. A travel day lasts 24 hours, in which you can take as many trains or public transport services as you wish.


  • A. Yes, we recomand that you would purchase tickets and make your seat reservations prior to your departure so you can avoid fully booked trains and disrupting your travel plans.


  • A. You can use your Eurail Select pass on the national rail networks of the adjoining countries chosen when buying your Eurail Pass. Here is the list of the countries participating to the program: Austria, Benelux, Bulgaria, Croatia-Slovenia, Czech Republic Denmark, Finland, France, Germany, Greece, Hungary, Italy, Montenegro-Serbia, Norway, Portugal, Republic of Ireland, Romania, Spain, Sweden, Switzerland.


  • A. Yes, depending on the country you are traveling in. Generally there are local trains that travel the same route as high-speed trains, however they generally take much longer to travel the same route. You will need to weigh the cost of a reservation compared with the time it will take to travel the same route.

    Example: Lyon to Marseille is generally about 1 hour 45 minutes on the TGV. A local train for this same route would be about 3 and half hours.



  • A. Many people take advantage of additional time they have in a city, then they board their overnight train. You depart from one city and arrive in your destination the next morning, refreshed and ready to start your day. It also saves you money that you may have spent on a hotel.


  • A. Many trains such as the Eurostar offer discounted tickets for advance purchase. These fares have limited availability and sell out quickly. To receive the best price on the train you want to travel on you should purchase your tickets prior to your departure so you can avoid fully booked trains.


  • A. Sleeping accommodations vary according to the train and route. The most common compartments are Singles, Doubles and Couchettes. Some offer T3, T4, and Deluxe sleepers.


  • A. On-board Eurostar, you are allowed two medium-sized cases (85cm at their longest length), and one piece of hand luggage per passenger. Any luggage over the allowance will be counted as excess luggage and will incur a fee. This will be arranged at the Eurostar terminal on your arrival.