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Bateaux-Mouches ®

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Sightseeing tour of Paris

Discover the magic of Paris, the City of Light. Enjoy a lunch or dinner for an utmost romantic and festive atmosphere along the banks of the River Seine which are enhanced by the most prestigious monuments. The Bateaux-Mouches® boats travel in the heart of Paris and offer a 360° view of one of the most beautiful city in the Europe.

What you get

 A ride on any of the Bateaux-Mouches® boats in Paris.
 A 1 hour 10 minutes cruise.
 A boat route map available in 25 languages
 An easy departure and arrival point
 A free car park

Pass fares

Delivery fees: Standard paper tickets and rail passes are subject to a delivery fee of 6 AU$ by Post or 14 AU$ by Courier. ‘Print @ home’ and ‘Print @ the station’ tickets have no delivery fees.
Booking fees: Eurail Passes do not include a booking fee. Other passes include a 10 AU$ fee, Eurostar tickets include a 6 AU$ fee whereas tickets with no reservations include a 6 AU$ fee.

Prices are displayed in AUD. Click the to add more.

Regular Saver (2 to 5 pax)
Bateaux-Mouches Adult Senior Youth Child Adult Child
1 day / 1 day 14 n/a n/a n/a n/a n/a 7 n/a n/a n/a n/a n/a

Result:

Click the to add more.

Total

$0

How to activate the Bateaux-Mouches® ticket?

Once you have booked your Bateaux-Mouches® ticket on our website, you will receive a voucher by mail. You must exchange this voucher at any Bateaux-Mouches® Seine Cruise counter before boarding, within 6 months from the date of purchase.

Voucher exchange location

Any Bateaux-Mouches® Seine Cruise counter

Opening hours:
High season (April to September), 10:15 am to 11:00 pm
Low season (October to March), 11:00 am to 9:00 pm
Extra departures on week-end, 10.15am to 7:00 pm

Conditions of use

The voucher bought on our website must be exchanged at any Bateaux-Mouches® Seine Cruise counter before boarding.

Bateaux-Mouches® cruise features

 Impressive view
You will be able to enjoy an impressive view from the boat of the most famous Parisian monuments such as Eiffel Tower, Palais du Louvre, Notre-Dame and many more.

 Multi-language
Learn about the historic landmarks by using the narrated option (French, English as well as other languages on request).

 Easy departure and arrival point
Start and end your trip at the conveniently located Port de la Conférence (Near the Metro Alma-Marceau) in the 8th arrondissement of Paris.

 Free car park
If you are coming by car then you will have a reserved cark park throughout the duration of the cruise.

Frequently Asked Questions


  • A. Passes are only valid for travel in the countries covered by that particular pass. If you travel through a country not included on your pass, you’ll need to purchase an additional ticket for that part of the trip. For example, if you travel from Germany to Italy through Austria, Austria is not a country on your Eurail Select Pass and will not be covered; you must purchase an additional ticket.

    If you have not purchased your pass please view our online maps to see if you will be travelling through a country you have not planned for.



  • A. Located in the middle of the train (carriage 4 or 14), TGV Lyria bar provides a service for tasty snacks and meals: sandwiches, hot/cold local dishes, salads, children’s menu, hot and cold drinks, treats are available to eat at the bar or take away. In First class, you can also enjoy the convenience of Lyriapremière service at seat.


  • A.
     Business Premier class is dedicated to serving the business traveler with its superior service. Business travelers can expect a nonsmoking car, fast lane check-in, use of the Executive Lounges, breakfast or a 3-course lunch or dinner with choice of entrée and wine, complimentary drink, newspapers, Wifi access in the terminal and lap top sockets on board the train.
     Leisure Select tickets provide complimentary food (including a 3-course dinner), beverages, and newspapers while you relax in your reclining seat.
     Full Fare tickets gives you access to the Eurostar Lounge.
     Standard Class offers comfort, convenience, and value. Enjoy the bar car, or purchase snacks and refreshments from the trolley cart when it comes to your seat.


  • A. Toilets are easily accessible on all the trains and are usually marked with the letters WC. Toilets can usually be found at the front or back of each train car (also known as a coach), and will include a sink, toilet and a locking door.


  • A. The following trains require reservations: Eurostar, Thalys, Lyria, all TGV’s, AVE, Artesia trains (France-Italy), Renfe, Trenitalia, Riveria, Swedish trains, City Night Line, DB (German) night trains, Elipsos, and the Paris-Germany night train. To check if the train you are looking at is on of these trains you just need to look at the details on the fare results to see the type of train in the title.

    The Swiss Scenic trains and some of the German ICE trains will also need reservations. These are route and time specific.



  • A. Bookings for a Frecciarossa trains can be made up to 3 months before you depart.


  • A. Yes. If you’re on Turista class, you could buy some nice snacks and beverages to a bar buffet car. On Ave First class, a catering service will deliver you some meal and beverages directly to your seat. You could also get access to an A la Carte service at seat and even a bar service.


  • A. You can use your Swiss pass in the whole Swiss Travel System: in all trains, Postbuses, ships, buses and even trams.


  • A. There are two options: Option 1 You can select a Single compartment for 1 of the passengers and select a Double compartment for the 2 remaining passengers. Option 2 You can select 3 Single compartments, each will need to be requested on the website separately having 1 passenger on each reservation.


  • A. You can use your Eurail Select pass on the national rail networks of the adjoining countries chosen when buying your Eurail Pass. Here is the list of the countries participating to the program: Austria, Benelux, Bulgaria, Croatia-Slovenia, Czech Republic Denmark, Finland, France, Germany, Greece, Hungary, Italy, Montenegro-Serbia, Norway, Portugal, Republic of Ireland, Romania, Spain, Sweden, Switzerland.


  • A. Yes, you may travel as many times as you like before Midnight on a travel day.


  • A.Refund policies for tickets will vary depending on the type of train and fare that are booked. Please check the "details" tab of each fare to obtain specific refund information for the fare you are purchasing.If you have already purchased your tickets, please review the terms and conditions that came with your documents.
    Except for PayPal, for which the amount can be reimbursed automatically on the PayPal account. For all the other payment services, a BIC (Bank Identifier Code) must be sent to receive the reimbursement of your purchase.


  • A. Depending on where you are traveling, there are two different rules regarding overnight travel. Some trains allow travelers departing after 7 PM to mark only the following day on the pass, meaning that only one travel day will be used. However, other trains will require that this travel use 2 days on your pass. It is recommended that you check the rules included in the ticket jacket included with your pass for more specific information.


  • A. Simply enter 1 passenger on the request page. The results page will display 1-3 passenger rooms depending on what is available. When booking a room that has more than one bed, the compartment is shared.


  • A. Many passes offer travel days that are flexible. The 4 days of travel allow the traveler to choose the days that they want to travel in a 2 month time period.

    Example: If a pass is valid from July 1 to August 31. The traveler can then select 4 dates to travel on the train from July 1 to August 31. The days can be consecutive or non consecutive.



  • A. A travel day is any travel between 12 midnight on one day to 12 midnight of the following day (i.e. a 24-hour period). On each travel day, you can take as many trains or participating ferries as you wish.


  • A. Yes, non-smoking cars are available on all trains. Most high- speed trains are now completely non-smoking and all reservations are requested in non-smoking coaches when both options are available.

    There is no smoking on all trains in France, Italy, Norway, Germany, Austria, Sweden, Belgium, Netherlands, Luxemburg, and Switzerland.



  • A. Yes, you may need to make a reservation. All trains that travel internationally will require reservations. All night trains and high-speed trains will require reservations.

    Most trains in these countries will require reservations: France, Spain, and Italy.



  • A. First class on the Thalys offers large comfortable reclining seats and drinks and a light snack served at your seat.

    Second class on the Thalys offers generous legroom and a selection of drinks and snacks at your seat that are available for purchase.



  • A. You can request 2 passengers in a double compartment. If there are no Double compartments available, you can then book a shared T3 but keep in mind, the third bed will be occupied by another passenger.


  • A. Many trains such as the Eurostar offer discounted tickets for advance purchase. These fares have limited availability and sell out quickly. To receive the best price on the train you want to travel on you should purchase your tickets prior to your departure so you can avoid fully booked trains.


  • A. You can print your tickets from the convenience of your home or you can retrieve them from self-service machines in London St Pancras, Brussels Midi or Paris Nord station before boarding your Eurostar train.


  • A. To find them you only need to fill in the booking form. This is located on the home page or in the Train Tickets section. Provide us with the cities you would like to travel between and your travel date. A selection of schedules will be displayed. Select later train to see more schedules.


  • A. Showers facilities are generally not offered on trains in Europe. However, private showers can sometimes be found with premier overnight trains such as the Elipsos between France and Spain when the Premier fares are booked.


  • A. You can buy all your AVE tickets trains quickly and easily online, with no booking fee, and print them in the convenience of your home.


  • A. In Comfort1 (First class), drinks and meal are included in the price of your Thalys ticket and served at your seat. Meal includes a choice of drinks, cold starter and main course, but also bread and dessert. In Thalys Comfort 2 (second class), you will get access to a bar-buffet car which offers a variety of food and refreshments.


  • A. - Business class offers the highest class of service in trains. It will include 1st seats, meals , access to lounges, and no restrictions on being exchanged.

     Flexi First class offers on day train 1st class seat , and are the most exchangeable. Night trains will offer first class couchette (shared sleeping) or sleepers and are exchangeable. Meal service may be available for purchase.

     Best Price First class day trains will also offer 1st class seats with lowest ticket prices that may have restrictions. Meal service may be available for purchase. Night trains will offer first class couchette or sleepers and lowest ticket prices that may have restrictions.

     Flexi Second day trains will offer 2nd class seats that are exchangeable. Night trains offer lower comfort couchette (shared sleeping) or sleepers and are exchangeable.

     Best Price Second day trains will offer 2nd class seats with lowest ticket prices that may have restrictions. Night trains offer lower comfort couchette (shared sleeping) or sleepers with lowest ticket prices that may have restrictions.

     Super Saver class is available on night train only and will offer reclingin seats with with lowest ticket prices that may have restrictions.



  • A."Yes! Thanks to new means of payment on our websites, it is now possible to book your train ticket or pass and pay through payment services like PayPal, Western Union, Boleto Bancario, Moneybookers.com, eNets or BPay. The availability of those payment services depends on the customer’s country of residence."


  • A. Gatwick Express arrives in London’s Victoria Station.


  • A. First class on the Italian day train offers large, comfortable reclining seats, and bar-buffet car offering a complete selection of food and beverages for purchase. (on major routes)

    Second class on the Italian day train offers generous legroom and bar-buffet car offering a complete selection of food and beverages for purchase. (on major routes)



  • A. A Swiss Pass enables you to travel free of charge in the Swiss public transport services for periods ranging from four days to one month in 41 cities.


  • A. Reservation is compulsory on TGV and if you are a pass holder, you still need to buy a TGV ticket. Among the passes available on TGV, you’ll be able to choose between Eurail Global, Eurail Select Pass or Eurail two country pass including France. France Rail Pass and France Rail Pass Premium are also among the possible options and offer last minute “Easy Access” reservations.


  • A. Yes, depending on the country you are traveling in. Generally there are local trains that travel the same route as high-speed trains, however they generally take much longer to travel the same route. You will need to weigh the cost of a reservation compared with the time it will take to travel the same route.

    Example: Lyon to Marseille is generally about 1 hour 45 minutes on the TGV. A local train for this same route would be about 3 and half hours.



  • A. Maps are provided with many multiple country passes and some single country passes. We have online maps for planning on our site.


  • A. Reservation is only compulsory for ICE Trains called ICE Sprinter as these trains have special services such as a meal and newspaper. Here is the list: Hamburg HBF - Frankfurt HBF, Frankfurt HBF- Berlin HBF, Berlin HBF - Frankfurt HBF, Hamburg HBF – Koeln HBF and Koeln HBF – Hamburg HBF. Passes valid to travel within Germany cover Eurail Global and Select Passes including Germany / Eurail Germany-Benelux Pass / Eurail Germany-Denmark Pass / Eurail Germany-France / German Rail Pass.


  • A. Some passes may be purchased in Europe at a higher cost. It is best to place your order before you departure to ensure that you have your paper documents in hand.


  • A. All ICE trains convey a Bordbistro and/or a Bordrestaurant. Depending on the time of the day, you can choose from various breakfast menus to suit any taste or main dishes from the “à la carte” menu. In addition to the standard dishes, the menu often features German and European regional specialties freshly prepared. The Bordbistro serves snacks and a wide selection of beverages which you can enjoy there or take back to your seat. In 1st Class coaches a selection of beverages and meals from the menus can be served at your seat on request. Snacks and beverages are also available at your seat in 2nd Class on ICE trains.


  • A. If you board a direct overnight train that departs after 7:00pm, then you use only 1 day on your pass. However, when marking the day of use for that train, be sure to mark the next day’s date. If your overnight train requires a train change before midnight, then you will use 2 travel days.


  • A. In some cases. Normally, your bicycle must be boxed and placed in a separate car, or it might have to be transported on a separate train. Extra charges may apply, and you must arrange bike transport locally. Bikes are allowed as checked luggage on the EC, IC, ICE, and TGV trains. The bike must be wrapped, with the wheels and pedals detached, and the handlebars parallel to the frame.


  • A. TGV Lyria offers direct, high speed services between Paris-Gare de Lyon, Dijon and cities such as Geneva, Lausanne, Basel, Neuchatel, Bern and Zurich. During winter, TGV Lyria snow train connects you directly from Paris to the charming resorts of the canton of Vaud (including Château-d’Oex, Leysin, Les Diablerets and Villars) and Valais (Verbier, CransMontana, Leukerbad, Saas-Fee and Zermatt, among others).


  • A. It’s easy ! Use the self service kiosks at the rail station to retrieve your tickets in a few easy steps.


  • A. Thalys trains offer two classes of travel: 1st class with Comfort 1 and 2nd class with Comfort 2. In Comfort 1, reclining seats will offer you a high level of comfort. Sockets for laptop or mobile phone are also available on some carriages as well as free newspapers on major routes. Wi-Fi is free in Thalys Comfort 1 and in 2nd class with flexible tickets. In 2nd class (Comfort 2), you will get access to a bar-buffet car offering food and refreshments for purchase. Wi-Fi is available at an additional cost in second class for more restrictive tickets.


  • A. Also known as the red train, Thalys trains link Paris to the gems of Northern Europe: Brussels in 1 hour and 22 minutes, Amsterdam in 3 hours and 18 minutes, and Cologne in 3 hours and 14 minutes. On a seasonal basis (from the end of December till mid - April), Thalys Snow travels from Brussels Midi to the ski resorts in Chambéry, Albertville, Moutiers, Aime-la-Plagne, Landry and Bourg-St-Maurice, every Saturday without any stops.


  • A. A travel day lasts 24 hours, in which you can take as many trains as you wish.


  • A. A railpass month is counted as a calendar month. For example, a pass that begins on July 15th will expire at midnight on August 14th.


  • A. Yes. If there is no match between your passport and the information written on your pass the pass can be taken and kept by the train manager.


  • A. You can print your TGV ticket directly from your printer at home or retrieve it from the self-service machines available at the train stations before boarding your TGV train.


  • A. Our popular Swiss Card provides 1 roundtrip by rail from any Swiss airport or border to 1 single destination. It also includes a 50% discount on all Swiss railways, lake steamers, postal buses, and excursions to mountaintops.


  • A. First class on the Talgo 200 offers large, comfortable reclining seats, friendly staff to serve you drinks and light snacks at your seat and major routes have audio and video programs at your seat.

    Second class on the Talgo offers generous legroom, bar-buffet car offering a complete selection of food and beverages for purchase and major routes have audio and video programs at your seat.



  • A. Book 1 passenger at a time, and select the Single compartment. You will need to do this step twice, once for each passenger.


  • A. There are no check-in before boarding a Thalys train and ticket control and passport checks will occur onboard the train. Also worth remembering that children less than 12 years old travelling alone are not accepted on board Thalys trains.


  • A. First class on the Artesia Day offers large, comfortable reclining seats and a bar-buffet car offering a complete selection of food and beverages for purchase.

    Second class on the Artesia Day offers generous legroom and bar-buffet car offering a selection of food and beverages for purchase.



  • A. Eurostar offers 3 classes of service: 2 for 1st class and 1 for 2nd class.

     Business Premier which offers priority express check-in at the terminals, a dedicated ticket desk for check in, access to the Eurostar Executive lounges, spacious reclining seats with generous legroom, wifi access at the terminals, a dedicated coach for business travelers, complimentary newspapers, 3-course meal with refreshments at your seat.

     Leisure Select offers spacious reclining seats with generous legroom, complimentary newspapers, and 3-course meal with refreshments at your seat.

     Standard class (2nd class) offers generous legroom and access to a bar-buffet car where a selection of food and beverages are available for purchase.



  • A. Due to the limited availability on overnight trains, if you must change your sleeper reservation, try to do so immediately. You can visit the local station at least 24 hours prior to the train’s departure and see what is available. Be aware that your reservation change may be subject to local service fees and/or upgrade charges. Reservations are required for sleepers and couchettes on all overnight trains and can be made up to 60 days in advance.


  • A. Eurostar services offer three classes of service: 2 for first class (Business Premier and Standard Premier) and one for second class (Standard). Among the facilities offered for Eurostar Business Premier passengers, you’ll find priority express check-in in 10 minutes at the terminals, a dedicated ticket desk for check-in, access to the Eurostar Executive lounges, spacious reclining seats with generous legroom, Wi-Fi access at the terminals, a dedicated coach for business travellers, complimentary newspapers, and also a 3 course meal served at seat. Eurostar Standard Premier passengers, whose check-in is 30 minutes before departure, will be offered spacious reclining seats with generous legroom, complimentary newspapers and a cold meal served at seat. In the convenience of a comfortable carriage, Standard passengers will also be enjoying themselves with a vast variety of dishes they will find at a bar buffet car.


  • A. You can make reservations to travel on TGV Lyria trains up to 3 months before your travel date. To take advantage of the best fares, always try to buy your ticket as early as possible. And when buying your TGV Lyria tickets, check what exchange and refund conditions apply. Your fare type will be clearly stated on your ticket.


  • A. You can use your Eurail Italy pass throughout the entire Italian railway network. Eurail Italy pass holders are also entitled to several discounts and benefits on ferry crossings and more. For 1st class pass holders, transfers between Roma Fiumicino Airport and Roma Termini train station on the Leonardo Express and between Pisa airport and Florence central station are free.


  • A. The standard of amount of luggage is 2 large items per person. Trains have either overhead storage racks throughout the car, storage room behind the back of your seat or luggage areas at the end of the car. There is no porter service available and all passengers are responsible for putting their own luggage on the train.

    Note: Luggage kept by the passenger and placed in the luggage racks remains under the sole responsibility of the traveler. The railroads assume no responsibility in case of loss, damage, or theft.



  • A. Train stations in Europe are very accessible and easy to find. Although the physical train station addresses are generally not listed, the stations are centrally located within the city and accessible with the cities public transportation system or taxi. Check with hotel concierge to give you the best directions from your hotel. Taxi drivers know how to get your to your station fast and worry free.


  • A. A “point to point ticket” is a rail ticket valid on a specific route, between two city stations whereas a Eurail Italy pass offers unlimited rail travel in Italy from 3 to 10 days. If you’re planning to travel several times by train, buying a Eurail Italy pass will be a more affordable option that buying individual rail tickets.


  • A. First class on the TGV East offers ergonomic reclining seats with head and foot rests, non-smoking coaches, individual power outlets, reading light, ability to book a taxi for your arrival with staff on the train and a restaurant car offering a selection of food and beverages for purchase.

    Second class on the TGV East offers ergonomic reclining seats with head and foot rests, non-smoking coaches and a restaurant car offering a selection of food and beverages for purchase.



  • A. On all domestic routes in France and all international routes that depart from France. When traveling round trip on an international route you will need to print both tickets before you depart.

    For more detailed information on how to use a French self service kiosk review: How do I retrieve my e-tickets at French train stations?



  • A. Your railpass covers you to the border city of the country you are traveling in. You will need to purchase additional tickets to travel in any country not covered on your pass.

    If you are planning to travel to more than one city, you may want to consider upgrading your pass to cover an additional country.



  • A. ICE trains link major German cities from Cologne in the west to Berlin in the east. But they also cross borders and go into France, Switzerland, Belgium, Austria, Denmark and the Netherlands.


  • A. The train you are requesting does not offer reservations. Please note the train time for your travel information. To board this train you will need your pass and can take any available seat.


  • A. From London to Paris and vice versa, Eurostar offers frequent service: every 30 minutes during peak hours and approximately once per hour during non-peak time. During the peak summer season, up to 24 trains run daily to Paris. From London to Brussels and vice versa, service is offered approximately every 2 hours. During summer, Eurostar offers daily service to Disneyland Paris. During winter, there is 1 train a week.


  • A. A Eurail Select Pass offers you unlimited travel on the national rail networks of any 3, 4 or 5 adjoining countries that are connected by train or ship. These countries are to be chosen from a list of 24 participating countries.


  • A. AVE trains can be booked up to 60 days in advance, giving you plenty of time to plan the trip of your life is sunny Spain.


  • A. 1st Class seats often recline, there are fewer seats per car, and there is more space for luggage. On some high-speed trains, the price of a 1st Class ticket includes a meal. 1st class is generally quieter with more business and adult passengers.

    2nd Class accommodations are less expensive, but not as spacious, as there are more seats per car.

    For trips over 2 hours we recommend that you book 1st class.



  • A. With Lyria, you’ll be allowed two bags or suitcases plus your hand luggage. Keep in mind that there is no charge for oversize luggage on Lyria trains.


  • A. The prices of accommodations on an overnight train are dependent on a few factors: 1. The expense of the ticket 2. The type of train you will be traveling on 3. The type of compartment you wish to sleep in Similar to Day trains there are different levels of overnight trains. Typically, during the day, high-speed premier trains are more expensive then local services that travel at a slower speed, and offer fewer services on-board. For night trains longer International journeys are more expensive as they tend to be nicer trains, offering the traveler more services.


  • A. You can print your Lyria ticket directly from your printer at home or, alternatively, you can retrieve it from the self-service machines available at the train stations in France only before boarding your Lyria train.


  • A. You can book your ICE train up to 3 months in advance.


  • A. Your Eurail Select pass must be validated by a railway official in one of the countries mentioned on the Eurail Select Pass (station’s desk) who also fills your first and last day of travel in the passport number.


  • A. Like most high-speed trains in Europe, you need to make a booking when travelling with Thalys. Passholders with passes covering the whole Thalys route (Eurail Global Pass, Eurail Select Pass including France, Benelux or Germany, depending on the route, Eurail and Benelux-France) benefit from special Passholder fares. Just bear in mind that some passes covering partially the Thalys sector like France Rail Pass but also Eurail passes including Benelux-France / France-Germany / France-Italy / France-Spain / France-Switzerland / Benelux also offer special Passholder deals. German Rail Pass is not valid on Thalys routes to Germany.


  • A. Breakfast is served before 11:00 a.m.; lunch is served between 11:00 a.m. and 2:00pm A snack is served between 2:00pm and 5:00pm Dinner is served after 5:00pm.


  • A. Swiss passes must be validated within 6 months of issuing date by a railway official in Switzerland (station’s desk) who also fills in the passport number. Swiss passes must be validated prior to boarding the first train.


  • A. The minimum check-in time for passengers with Business First tickets is 20 minutes. For passengers boarding ski trains, and passengers holding regular tickets, check-in time is 30 minutes.


  • A. ICE trains offer two travel classes: Standard and First. On First Class, some coaches feature individual video screens. Electric sockets for laptops or DVD players can be found in most First class carriages. Quiet zones are also reserved for passengers who want to travel in peace.


  • A. Special amenities for disabled travelers are offered on trains and at many train stations, and are clearly indicated with pictograms (for telephones, toilets, elevators, etc.).

    Special equipment is also available for use by handicapped passengers. This equipment must be reserved locally in advance. Be sure to specify if you need personal assistance (whether with a wheelchair, boarding, etc.).



  • A. No, but we do offer discounted rate for many of our tickets and passes for Youth passengers. To qualify for a Youth Pass, you must be under age 26 on the first day of travel.


  • A. Eurostar journeys can be booked up to 6 months in advance of the return date of travel. Eurostar Direct services to Disneyland Resort Paris have a longer booking period and are made available further in advance. And Eurostar Direct seasonal services to the French Alps and Avignon are opened for sale for the entire season.


  • A. This depends mainly on what Eurostar ticket you have. Business Premier passengers can check-in just 10 minutes before departure whereas Standard Premier and Standard passengers need to check-in 30 minutes before departure. To ensure you have time to go through the security checks and passport control, we would recommend you arriving at the station at least 45 minutes prior to your scheduled departure with Eurostar.


  • A. Yes, you’ll need to reserve your place on AVE trains like in most high speed trains in Europe.


  • A. Most major train stations have lockers or luggage storage available at an additional cost. Make sure you have some change available if you are planning to use a locker.


  • A. You can request 2 double compartments or a T4 if this type of accommodation is offered on the train you wish to travel on.


  • A. There are no check-in or customs procedures before boarding a Frecciarossa train. Though, ticket control and passport checks will occur on board Frecciarossa train.


  • A. Tickets and passes are neither refundable nor replaceable if stolen or lost. Refunds, when applicable, are limited to totally unused, and un-validated passes, tickets and inclusive packages. A minimum 15% cancellation charge applies. Refund amount for tickets will vary depending on the type of fare purchased. Please check the details for more specific refund policies for each ticket. For passes and packages please look at the Terms and Conditions. Sleepers: if cancelled and space released with the station of departure at least 24 hours before train departs, are generally 85% refundable. If reservation is not cancelled, no refund will be granted. Once in Europe, most tickets must be stamped as NOT USED before the Train Departure Date (for reservations) or the 1st day of validity (for tickets and passes) to be entiteled for refund. If you have already purchased your pass or tickets, please review the terms and conditions that come with your documents for specific information about the cancellation policy for each pass or ticket. To receive your refund for pass, documents must be returned to the issuing office within 6 months of the date of issuance (or 1st year depending on the pass). To receive you refund on combined tickets and reservations, they must be returned to the issuing office within 60 days. Click here to get the adress in our Contact Us section.


  • A. Yes, you may travel as many times are you like between countries that are on your pass.


  • A. To begin using your pass, go to the ticket window at the rail station before boarding your first train and have a railroad official enter the first and last day of the validity on your pass. The railroad official will also stamp your pass and you will have to show your passport.


  • A. Our "Train Tickets and Schedules" section calculates the total cost of your outbound journey first, and it includes the cost for the number of people that you specify. Once you choose an outbound journey, the costs of the return journey appear.


  • A. Most major train stations have lockers or luggage storage available at an additional cost. Make sure you have some change available if you are planning to use a locker. We have information about luggage storage on our train station information pages.


  • A. First class on the Talgo Day offers large comfortable reclining seats and a bar-buffet car offering a selection of food and beverages for purchase.

    Second class on the Talgo Day offers generous legroom and a bar-buffet car offering a selection of food and beverages for purchase.



  • A. No. You need to buy your Eurail Italy pass before travelling to Europe. Just remember that Eurail passes, including Eurail Italy pass, can be bought up to six months in advance of your travel date.


  • A. The AVE offers 2 first class options they are called Club class and Preferente class.

    Club class on the AVE offers access to the AVE lounges at the rail stations, large comfortable reclining seats, a selection of video and audio programs at your seat, and friendly staff serves you drinks and light snacks at your seat. This class of service offers tables for each seat.

    Preferente class on the AVE offers access to the AVE lounges at the rail stations, large comfortable reclining seats, a selection of video and audio programs at your seat, and friendly staff serves you drinks and light snacks at your seat.

    Tourist class (2nd Class) on the AVE offers generous legroom, a selection of video and audio programs at your seat and a bar-buffet car offering a selection of food and beverages for purchase.



  • A. The Swiss Family Card is a terrific value that allows children under 16 years of age to travel free when accompanied by a parent or legal guardian. The card is free, simply request one at the time you purchase your Swiss Pass. If you forget to mention it, then present your Swiss pass before boarding the train at any Swiss train station ticket window, at the time of validation and advise them that you need a Family Card. They will be able to provide you one.


  • A. First class on the TGV Medoffers large comfortable reclining seats and a bar-buffet car offering a selection of food and beverages for purchase.

    Second class on the TGV Med offers generous legroom and a bar-buffet car offering a selection of food and beverages for purchase.



  • A. Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Holland, Hungary, Italy, Luxembourg, Norway, Portugal, Republic of Ireland, Romania, Slovenia, Spain, Sweden, and Switzerland.


  • A. With most passes the pass will start the when you get your pass validated by a rail official.


  • A. High speed AVE trains connect Madrid to cities including Barcelona and Seville, Malaga and Valencia. Travel time between Madrid and Barcelona is 2 hours and 30 minutes. You can also go to Seville from Madrid in 2 hours and 20 minutes. For longer journeys, Barcelona is 5 hours and 45 minutes from Malaga and 5 hours and 37 minutes from Seville.