This exciting excursion combines the perfect blend of outdoor activities and picture-perfect views. Gaze out at 24 snow-capped peaks – including the Eiger, Mönch, Jungfrau, Matterhorn, Grand Combin and even Mont Blanc in the distance, as you ascend in the cable car up to the Glacier 3000 mountain station. Enjoy this alpine paradise allowing visitors the opportunity to ski, hike on the glacier plateau, snowboard, or even experience a dogsled ride. Feeling adventurous? Take a stroll on the Tissot Peak Walk, a 107 metre long suspension bridge connecting two peaks together and providing stunning views. Or maybe a ride on the Alpine Coaster, the world’s highest toboggan run. This excursion will fill your day with memories that will last a lifetime, an experience that simply makes you feel alive!
- Journey from either Gstaad or the mountain village of Les Diablerets to Col du Pillon where you begin your Glacier 3000 experience
- Children under 4 travel for free.
Glacier 3000: An alpine excursion for all to enjoy!
- Roundtrip travel from Col du Pillon to Glacier 3000 by cable car.
- Peak Walk by Tissot: suspension footbridge of 107m/351ft length, open year-round, free of charge.
- Includes Ice Express Chairlift, Glacier Walk and Fun Park.
- Discounted fares are from Col du Pillon to Glacier 3000 when traveling with a Swiss Travel Pass, Swiss Half Fare Card and Eurail Pass that includes Switzerland, please refer to the type of pass you have when selecting your tickets.
- Eurail Pass holders and Swiss Half Fare Card holders will need to purchase an additional ticket for the postal bus from Gstaad or Les Diablerets to Col du Pillon. (Les Diablerets is 3/4 mile from Col du Pillon).
- All child rates are valid for children ages 6 -15.
- Children under 6 are free.
- Children traveling with a Swiss Family Card are free when they travel with a parent or guardian that is traveling with a Swiss Travel Pass. Where noted below, please indicate the number of children that are NOT covered by the Swiss Family Card. Note: these children will be required to purchase a ticket.
- Train tickets and the Swiss Transfer ticket are not valid for rail pass discounts.
- Exchange voucher for actual ticket within 6 months of date of issue with cashier at the valley station in Col du Pillon.
- Tickets are valid for six months from date of purchase.
- Cable car operates daily every 20 minutes to summit station Glacier 3000 from 9:00 am to 4:30 pm. (Travel time: 15 minutes).
- Prices are subject to change.
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Common Questions, Simple Answers
Q. How much luggage can I take on an overnight train?
A. There are usually no restrictions on the amount of luggage that may be brought on an overnight train, but there is limited space in the compartment to store the luggage. A small luggage rack and any floor or bed space must be shared among all travellers occupying a sleeping compartment or couchette.
Q. Where do I find my booking number?
A. Your unique booking number is located in the confirmation we will email you. If you have created an account, you can also visit your dashboard to see your booking(s).
Please note: this is NOT the number you will use to retrieve your print at the station tickets locally in Europe; please review your invoice for the applicable e-ticket confirmation codes needed to retrieve your tickets.
Q. Where do I my send train tickets and/or rail passes for refund?
A. We recommend that any documents being returned for refund be sent via traceable mail for proof of delivery.
Please visit our Cancellation and Refunds page for information regarding refunds. If you need further assistance we invite you to send us a message using our Contact Us page.
Q. How can I contact Rail Europe prior to my departure to Europe?
A. Please send us a message from our Contact Us page and we will respond to you via email within 24 to 48 hours.
Q. What should I do if I am downgraded due to equipment issues, or affected by a traffic disruption or a strike?
A. If your travel is affected by circumstances beyond your control, such as a strike or mechanical problems, the railroad will often put in place measures to compensate travellers.
If a train is canceled by the railroads due to a mechanical issue and alternate transportation has not been offered or you decline the alternate transportation, then a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used Due to Mechanical Issue” before the original train departure time.
Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
Please send the ticket to our Customer Relations department within 30-days from the train departure date so that they can process any applicable refund.
Q. Can I share my rail pass with others (family, friends, or charity)?
A. No. Rail passes are strictly personal and non-transferable. A rail pass is valid only upon presentation of a passport. Therefore the name(s) printed on the rail pass must match the traveller’s identification.
Q. I just landed in Europe. How do I get to the train station from the airport?
A. Whether you’re going straight to a train or to your hotel, you’ll generally find public transportation options from the airport to the center of town, where most train stations are located. Below is a list of airports that have rail connections (train or local subway/metro) to the main rail station:
Amsterdam Airport Schiphol
15 minute train trip to Amsterdam Central Station
Stockholm Arlanda Airport
20 minute train trip to Stockholm Central Station
30 minute train to Barcelona Sants Station
Berlin Schoenefeld Airport
Birmingham International Airport
12-15 minute train trip to Birmingham New Street Station
28 minute train trip to Brussels Zuid/Midi Station
15 minute train trip to Cologne Central Station
Copenhagen Kastrup Airport
14 minute train trip from Copenhagen Airport to Copenhagen Central Station
Geneva Cointrin International Airport
7 minute train trip to the Geneva City Central Station
Glasgow Prestwick Airport
1 mile bus or taxi trip to Paisley Gilmour Station and then a 12-15 minute train trip to Glasgow
London Gatwick Airport
30 minute train trip to London Victoria Station
London Heathrow Airport
15 - 27 minute train trip to London Paddington Station
45 minute train trip to London St. Pancras Station
12 minute metro trip to Madrid Nuesvos Ministerios Metro Station
10 minute train trip to Malaga Torremolinos Station
Munich International Airport
41 - 46 minute train trip to Munich Main Train Station
Oslo Gardermoen Airport
19 - 22 minutes train trip to Oslo S Station
Paris Orly Airport
24 minutes train trip to Paris Austerlitz Station
Paris Roissy Charles de Gaulle Airport
30 minute train trip to Paris Gare du Nord Station
Porto – Francisco Sá Carneiro Airport
7-10 minute metro trip to Porto City Center Station
Rome Leonardo da Vinci Fiumicino Airport
30 minute train trip to Rome Termini Station
47 minute train trip to London Liverpool Station
Stuttgart Echterdingen Airport
30 minute train trip to Stuttgart Central
10 - 14 minute train trip to Zurich Central Station
Many other European airports have buses to the central or main rail stations. There are typically a minimum of two departures per hour, and travel times can vary from 15 minutes – 55 minutes depending on the city (and of course traffic en-route to the city center).
You can always check directly with your arrival airport for specific information regarding transfers to the city center. Most airports have websites with information on where to go to find a train or bus connection to the downtown area.
In addition, we encourage you to visit our Train Station pages to view information about services at the station and what airport links are available, if any, for a particular city.
Q. What fees does Rail Europe charge?
A. Rail Europe charges different types of fees for the services we provide. These fees are waived under certain circumstances. Below is a list of the fees we charge.
Delivery Fee: this fee covers the cost of delivering your travel documents to you, allowing you to relax, knowing that you have everything you need prior to your departure.
Customer Care Centre Fee: this fee is charged only when bookings are made over the phone through one of our Customer Care Centres.
Rail Europe Processing Fee: this fee allows us to continue to provide travellers with a wide range of European rail products to choose from, in addition to offering quality customer support before, during, and after your trip.
Administrative Fee: this fee is charged only for refunds and exchanges. It is 7% of the original train ticket or rail pass price.
Q. Can I customize my group trip (meals on board, train station transfers)?
A. We love groups, and we do everything we can to make the experience as pleasurable as possible. We offer onboard catering, motor coach transfers to and from the train station, as well as luggage handling at select stations. For more information fill out our Group Quote form and a dedicated group consultant will respond to your request.
Q. I accidentally deleted the email with the link to print my print at home e-ticket, what should I do?
A. No worries. If you registered on our site and have a Rail Europe user account, you can simply log in and review your most recent booking in your dashboard. The link to reprint your e-ticket is available on this page. If you have not created a Rail Europe user account, you can send us a email at email@example.com, include your booking number and we will resend the link to print your e-ticket.