This Grindelwald-First excursion is everything you’d want to experience in Switzerland, and more! Delight in magnificent views of the Eiger North Fac and surrounding scenery and then prepare yourself for some truly remarkable alpine adventure. Experience the spectacular First Cliff Walk, or go for a 50-minute hike on the trail to Lake Bachalp. Most who embark on this excursion cannot forgo the chance to try the First Flyer, an 800 metre zipline from First to Schreckfeld traveling at a top speed of 84 km/h – this activity will leave you breathless. Journey back down from Bort to Grindelwald on a trottbike or perhaps try out a Mountain Cart. Travelling with children? You’ll want to set some time aside for them to enjoy the adventure play area at the Bort station, a wonderful playground catering to smaller visitors. Treat yourself to an amazing meal at the Restaurant First, offering 350 seats and a lovely sun terrace to take in more picturesque views. Grindelwald First, it may be your first peak adventure, but certainly won’t be your last.
- A 10 minute walk through the village of Grindelwald will bring you to the base station and roundtrip travel on the three-segment First aerial cableway
- Children under 4 travel for free.
Grindelwald-First: stunning views and adventure await.
- Includes round-trip travel from Interlaken or Grindelwald (base station) to First.
- First Cliff Walk by Tissot: a 40 meter (131 ft) long suspension bridge that leads along the rock-face to the west side of the summit and has a 45 meter (148ft) long observation platform and panoramic views.
- 30-minute travel time with a stop in Bort and Schreckfeld.
- Child’s play area at Bort station.
- Marmot Trail: family hiking trail lined with signposts and carved marmots to guide the way on the 2-hour hike (mid June – October).
- Discounted fares are only valid with a Swiss Travel Pass, Swiss Half Fare Card and Eurail Passes that include Switzerland, please refer to the type of pass you have when selecting your tickets.
- All child rates are valid for children ages 6 -15.
- Children under 6 are free.
- Children traveling with a Swiss Family Card are free when they travel with a parent or guardian that is traveling with a Swiss Travel Pass. Where noted below, please indicate the number of children that are NOT covered by the Swiss Family Card. Note: these children will be required to purchase a ticket.
- Train tickets and Swiss Transfer tickets are not valid for rail pass discounts.
- Tickets are valid for six months from the date of purchase.
- Prices are subject to change.
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Common Questions, Simple Answers
Q. Can I customize my group trip (meals on board, train station transfers)?
A. We love groups, and we do everything we can to make the experience as pleasurable as possible. We offer onboard catering, motor coach transfers to and from the train station, as well as luggage handling at select stations. For more information fill out our Group Quote form and a dedicated group consultant will respond to your request.
Q. How do I find my train?
A. Finding your train is fairly simple. You’ll see large Departure and Arrival boards located in the center of most stations. Some stations also have TV monitors listing upcoming departing trains.
If you have a train ticket or rail pass with a reservation, simply match the train number and departure time on your reservation or ticket to the train number on the departure board. The platform number where you should go will be listed right next to it.
If you’re traveling with open train tickets or a rail pass and no reservation, then you don’t have a specific train and seat assigned to you. If you’ve done your research in advance, you probably already know the time and train number of the train you want to take, so just look for it on the board. If you decided to show up at the station with the intention of taking the first train departing for where you want, make sure to check with a station agent and find out if that train requires a reservation.
Q. How can I track the status of my refund?
A. To check the status of your refund, you can visit our Contact Us page to send us a message. Please be sure to include your original booking number so that the refund request can be researched.
Refunds processed online for e-tickets are completed immediately. Emails received for e-ticket refunds will be processed on the next business day.
Refunds for paper documents cannot be completed entirely online because your original travel documents must be sent back to us. They will be processed within 1-2 business days after the documents are received by Rail Europe. Our Customer Relations team will contact you once your refund is processed.
Please note that once a refund has been processed, it will take 7-10 business days for it to reflect in your credit card account.
Q. I placed a booking on your website but received a message saying my booking needs to be reviewed by a Travel Consultant. Why?
A. Sometimes, certain products within your booking are not available for confirmation at the time of booking and one of our Travel Consultants needs to manually confirm your booking. Once confirmed, we will contact you to advise it has been finalized and issued.
Q. What fees does Rail Europe charge?
A. Rail Europe charges different types of fees for the services we provide. These fees are waived under certain circumstances. Below is a list of the fees we charge.
Delivery Fee: this fee covers the cost of delivering your travel documents to you, allowing you to relax, knowing that you have everything you need prior to your departure.
Customer Care Centre Fee: this fee is charged only when bookings are made over the phone through one of our Customer Care Centres.
Rail Europe Processing Fee: this fee allows us to continue to provide travellers with a wide range of European rail products to choose from, in addition to offering quality customer support before, during, and after your trip.
Administrative Fee: this fee is charged only for refunds and exchanges. It is 7% of the original train ticket or rail pass price.
Q. How do I have my train ticket endorsed to indicate it was not used?
A. If you will not be taking the train and have a train ticket that includes a reservation, contact us by phone or go to the ticket window before the train departure and have your reserved seat released, as a courtesy to other travellers. Request that the cancelled train ticket also be stamped “Not Used".
If a train is canceled by the railroads due to a strike, weather, or other issues, and alternate transportation has not been offered or if you decline the alternate transportation, then a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used” before the original train departure time.
Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
Q. I selected a train ticket, but when I placed my booking the price changed. Why? Can the previously quoted price be honored?
A. For most trains, the price quoted is based on live availability from current seat inventories. However, for some trains, we cannot check fare availability at the time of quote due to technical limitations of the international rail distribution system. Therefore, we use a cached price to build your quote, based on generally available fares for the trip you requested.
While rare, sometimes, we find out that the fare used for quoting your trip is no longer available as we’re trying to confirm your reservation. This is when the system gives us the new price based on that very moment’s availability. This explains why you may receive a message advising you that the price has changed from the original quote.
Q. I bought the Rail Protection Plan™. Can I exchange my train ticket, even though the ticket is non exchangeable?
A. One of the greatest benefits of the Rail Protection Plan™ is that it provides you with the total flexibility to change your train ticket or rail pass – regardless of its refund/exchange policy- no questions asked. With the Rail Protection Plan™ you’re also protected in the event of a railroad strike, or the loss or theft of paper tickets or rail passes.
Q. Where can I find more information about European train stations?
A. We offer valuable information on the most popular train stations in Europe. You can find a link to our Train Station page in the footer on any page on the website.
Q. How can I tell whether or not I have a reserved seat on board?
A. To tell if you have a reservation, first see if you received one or two travel documents for your trip. If you received two travel documents, you probably received an open train ticket and a reservation. The reservation portion will show a train number, car number and seat number assigned to you personally.
If you received only one document, see if it also indicates a seat number and car number. If so, your train ticket includes a reservation.