You can begin this scenic excursion from Interlaken, Grindelwald, or Wengen. Board a cogwheel railway for a unique journey, over 2,000 metres above sea level, to Kleine Scheidegg. Get out, stretch your legs, take in the sights and then board the iconic Jungfrau Railway. You will arrive shortly at the Eiger Glacier station – home of a charming mountain restaurant and polar dogs. Your adventure does not end here, you will continue through the Eiger tunnel, stopping to catch glimpses of the alpine scenery along the way to Jungfraujoch, the Top of Europe. This is where you can see some of Switzerland’s most magnificent views – at the highest railway station in Europe, standing over 3,450 metres above sea level. Enjoy a visit to the Ice Palace, see an ice stream nearly 22 kilometers long, and of course, take in the extraordinary alpine scenery that surrounds you. Embrace the majesty of Switzerland with a journey to the Jungfraujoch!
Due to the current global pandemic, Rail Europe is taking all precautionary measures to keep our employees and communities safe. Electronic passes (Swiss Travel Pass, Britrail England and Renfe) are still available for purchase. We have temporarily suspended the sale, printing and shipping of all paper travel documents (including EURAIL).
Jungfraujoch Top of Europe
Experience the beauty of the Jungfraujoch at Europe’s highest railway station
- Round trip travel to Jungfraujoch – Top of Europe from Interlaken, Grindelwald or Wengen
- Attractions at the top include the Great Aletsch Glacier, Ice Palace, Ice Gateway, Sphinx observation terrace, Plateau with hiking in the eternal snow, "Top of Europe" Glacier Restaurant, and more
- First travel to Kleine Scheidegg, at the foot of the notorious Eiger North Wall. Continue on the Jungfrau Railway to the Eiger Glacier Station, well known for its mountain restaurant
- Adventure follows through the Eiger tunnel to the Eigerwand and Eismeer stations
- Issued as a paper document
- Children under 6 travel free sharing adult passenger’s seat
- Discount offered with Swiss Travel Pass
• Includes round trip travel to the Jungfraujoch - Top of Europe from Interlaken, Grindelwald or Wengen.
• Scenic trip to Eiger Glacier Station and through the Eiger tunnel to the Eigerwand and Eismeer stations.
• Sightseeing at the Great Aletsch Glacier, Ice Palace, Ice Gateway, Sphinx observation terrace, high alpine research exhibitions and more.
• Discounted rates are only valid with a rail pass that includes Switzerland, please refer to the type of rail pass you have when selecting your tickets.
• All child rates are valid for children ages 6 -15.
• Children under 6 are free.
• Children traveling with a Swiss Family Card are free when they travel with a parent or guardian that is traveling with a Swiss Travel Pass. Where noted below, please indicate the number of children that are NOT covered by the Swiss Family Card. Note: these children will be required to purchase a ticket.
• Train tickets and Swiss Transfer tickets are not valid for rail pass discounts.
• Tickets are valid for six months from the date of purchase.
• Prices are subject to change.
Seat Reservations between Kleine Scheidegg – Jungfraujoch are recommended for travel between (May and October) and are an additional fee. Reservations can be made at the following Jungfraujoch Rail Stations: Interlaken Ost, Lauterbrunnen, Grindelwald, Grindelwald-Grund, Murren and Wengen.
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Common Questions, Simple Answers
Q. Can I exchange or refund my rail pass while in Europe?
A. Unused and unvalidated rail passes can be exchanged for an alternate rail pass of equal or greater value. A 7% administration fee, any price difference, and additional shipping fees would apply. Some promotional rail passes are non-exchangeable; please read the terms and conditions for these passes for more details. Exchanges and refunds for rail passes cannot be performed locally at the train station.
Please send us a message through the Contact Us page to begin the exchange process. To exchange a rail pass, we must receive your original unused and unvalidated rail pass no later than 3 days prior to your departure to Europe, issue a new rail pass, and ship it to you.
If you bought the Rail Protection Plan™ when you placed your rail pass order, you are eligible to receive the full value of your original pass as a credit and use it towards any future Rail Europe purchase within 2 years, with no fee or penalty incurred.
Q. I understand that some of the train platforms in the Netherlands, Belgium, and Italy now have gates. How do I get to my train?
A. Many train stations in the Netherlands and the Brussels Airport Station in Belgium now have platforms with entry/exit gates. To enter or exit from the train’s platform, you will need to pass through these gates that are controlled with a bar code reader.
Most paper tickets and e-tickets and all Eurail Pass covers have a square barcode which can be scanned at the entry/exit point of the platform. Just hold the bar code on your travel document to the scanner on the illuminated area on the gate and pass through the gate.
Some of the high traffic train stations in Italy, such as Milan Centrale, Roma Termini and Firenze Santa Maria Novella stations now have entry/exit gates. Access through these gates are exclusively reserved for traveller’s holding a ticket. It is suggested that you have your paper or electronic tickets ready to present upon arriving at these security gates.
Q. I missed my train. What should I do?
A. If you’re traveling with a train ticket that doesn’t include a reservation, you can simply get on the next train that accepts tickets without reservations.
If you’re traveling with a train ticket that includes a reservation, you may have to purchase a new train ticket. Review the exchange and refund terms of your ticket to determine if your train ticket can be exchanged.
If you missed your train due to a connecting train being delayed, ask a Conductor or railway official to endorse your train ticket to say there had been a delay. This is usually sufficient proof for the train staff at the onward station to allow a free transfer to the next available train.
Upon your return home, please contact us via the Contact Us page to inquire about an applicable refund your ticket may qualify for. All refund information may be found on the after-sales voucher that was included with your train ticket.
Q. How do I connect between train stations in the same city?
A. There is often an easy connection by public transportation between train stations within the same city or town.
Q. Do you offer e-tickets?
A. Yes, on certain rail lines. There are two types of e-tickets:
Print at home and Print at the Station
Let’s begin with Print at Home e-tickets, of which there are 3 different types.
The first type of e-tickets are those issued as a PDF’s which will be emailed to you and can be downloaded via a link contained in your Rail Europe email confirmation. You must print the PDF (using a printer) and bring your ticket with you to board the train.
The second type of e-tickets are those that are individually emailed to you. You must print the email (using a printer) and bring it with you to board the train – this is your train ticket. Each ticket will be in a separate email, so if you booked more than one ticket, please be sure you print all tickets that were emailed to you.
The last type of e-tickets are those which have a unique e-ticket confirmation code that is printed on your Rail Europe confirmation email. You must provide the e-ticket confirmation code along with your id to the conductor on board the train.
Next, Print at the station e-tickets!
You will receive a 6 or 8 alpha-numeric e-ticket confirmation code (also known as a PNR or Passenger Name Record) in your Rail Europe confirmation email, which you then enter into a self-service kiosk at the train station in Europe to print out your actual train ticket.
Use this e-ticket confirmation code at a self-service kiosk at the train station to retrieve your ticket. Not all rail lines offer these e-ticket options. Once you have selected a ticket on our website, you’ll be able to choose from its available methods of issuance at checkout.
Q. My plans have changed and I won’t be able to use my rail pass. Can I get a refund?
A. You can submit your rail pass for a refund. Please be advised that there is a 15% penalty. Only unused and unvalidated (non-activated) rail passes can be refunded. The pass must be returned to Rail Europe, along with a brief letter mentioning the original reference number of the booking. It’s strongly recommended that you send these documents by some type of traceable mail for proof of delivery.
If you purchased the Rail Protection Plan™ and your rail pass is covered, you’re eligible to receive a credit for its entire value. No fee or penalty will be applied, and you can use this credit towards any future Rail Europe purchase within 2 years. Please read more about the Rail Protection Plan™ and for instructions on how to file a claim.
Please visit our Cancellation and Refunds page for more information.
Q. What’s the difference between a seat reservation and a train ticket?
A. A train ticket is a travel document that allows you to board a train for a journey, but does not necessarily guarantee an accommodation (seat/sleeper) assigned to you on board. A reservation guarantees you a specific accommodation on a specific train.
In many cases, train tickets are issued as combined ticket and reservation: you receive one travel document that indicates the specific train and seat assignment. This is the case for most high speed trains such as Eurostar, Thalys and TGV, as well as for night trains.
In some other cases, you may receive a train ticket and a separate travel document for your reservation.
By itself, a reservation can never be used to board a train. It must be used in conjunction with an open train ticket, as we’ve just described, or with a rail pass.
Q. How long are train tickets valid for?
A. It depends if you have a ticket with a reservation or a point to point train ticket.
Point to point train tickets are valid within 15 days from the first day of validity printed on the ticket. You can travel with your train ticket on any date within the validity period (however, remember: separate reservations may be necessary, depending on the route).
Tickets with reservations are only valid for the train for which the reservation was issued, on that specific travel date and time of travel.
Q. What happens if I don’t fill out my rail pass before boarding the train?
A. Those who travel with a rail pass in which the travel date is not filled in the travel calendar box risk payment of a full fare ticket and a fine.
Q. I have a business idea or partnership opportunity for you. Whom should I get in touch with?
A. Marketing Opportunities! Do you think you have products or services that could enrich the experience of our customers? Are you interested in exploring joint marketing initiatives? Do you have compelling content for our website?
We’re always looking to hear from potential partners and put our creative energies together for the benefit of our travellers. If you have any thoughts, feel free to drop us an email at email@example.com .