You can begin this scenic excursion from Interlaken, Grindelwald, or Wengen. Board a cogwheel railway for a unique journey, over 2,000 metres above sea level, to Kleine Scheidegg. Get out, stretch your legs, take in the sights and then board the iconic Jungfrau Railway. You will arrive shortly at the Eiger Glacier station – home of a charming mountain restaurant and polar dogs. Your adventure does not end here, you will continue through the Eiger tunnel, stopping to catch glimpses of the alpine scenery along the way to Jungfraujoch, the Top of Europe. This is where you can see some of Switzerland’s most magnificent views – at the highest railway station in Europe, standing over 3,450 metres above sea level. Enjoy a visit to the Ice Palace, see an ice stream nearly 22 kilometers long, and of course, take in the extraordinary alpine scenery that surrounds you. Embrace the majesty of Switzerland with a journey to the Jungfraujoch!
Exclusive limited-time Fall offer: use promo code 1FALL18 to get AU$80 off bookings of AU$1055 or more, or 2FALL18 to get AU$130 off bookings of AU$1440 or more. Book by October 31, 2018. Condtions apply.
Alpine views from over 3,450 metres above sea level
• Includes round trip travel to the Jungfraujoch - Top of Europe from Interlaken, Grindelwald or Wengen.
• Scenic trip to Eiger Glacier Station and through the Eiger tunnel to the Eigerwand and Eismeer stations.
• Sightseeing at the Great Aletsch Glacier, Ice Palace, Ice Gateway, Sphinx observation terrace, high alpine research exhibitions and more.
• Discounted rates are only valid with a rail pass that includes Switzerland, please refer to the type of rail pass you have when selecting your tickets.
• All child rates are valid for children ages 6 -15.
• Children under 6 are free.
• Children traveling with a Swiss Family Card are free when they travel with a parent or guardian that is traveling with a Swiss Travel Pass. Where noted below, please indicate the number of children that are NOT covered by the Swiss Family Card. Note: these children will be required to purchase a ticket.
• Train tickets and Swiss Transfer tickets are not valid for rail pass discounts.
• Tickets are valid for six months from the date of purchase.
• Prices are subject to change.
Seat Reservations between Kleine Scheidegg – Jungfraujoch are recommended for travel between (May and October) and are an additional fee. Reservations can be made at the following Jungfraujoch Rail Stations: Interlaken Ost, Lauterbrunnen, Grindelwald, Grindelwald-Grund, Murren and Wengen.
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Common Questions, Simple Answers
Q. My print at station e-ticket was lost or stolen after I printed it. Can I print it again?
A. Unfortunately, print at station e-tickets may only be printed once from the kiosk. In the event of a lost ticket, go to a ticket counter and ask if they can reprint it. If they are unable to, a new train ticket will have to be purchased.
If you purchased the Rail Protection Plan™, you may be eligible for compensation.
Q. Can I choose whether my tickets or rail passes are delivered as paper documents or electronically?
A. All available delivery options for how your train tickets, rail passes, and/or reservations can be issued will be presented to you during checkout.
Q. How do I use my Italo print at home e-ticket for travel in Italy?
A. While Italo train tickets are considered print at home e-tickets, you don’t actually need to print anything or retrieve a voucher or boarding pass at the station.
All that is required is the confirmation (PNR) code printed on your Rail Europe booking confirmation email. Just present your e-ticket confirmation code and a valid photo id to the conductor on the train - it’s that easy!
Q. Where do I find my booking number?
A. Your unique booking number is located in the confirmation we will email you. If you have created an account, you can also visit your dashboard to see your booking(s).
Please note: this is NOT the number you will use to retrieve your print at the station tickets locally in Europe; please review your invoice for the applicable e-ticket confirmation codes needed to retrieve your tickets.
Q. Where can I use my Swiss pass?
A. We strive to provide the most comprehensive European rail booking engine online. We have specific partnerships with most European railroads. These partnerships determine the extent to which we are able to provide complete and accurate schedules through our booking engine.
For many countries, our schedules match the complete offerings of the European train companies. But occasionally, some train companies do not load schedules for all local trains. Also, schedules for certain private trains may not be available through our booking engine.
Q. I have my train ticket. Do I also need to buy a reservation?
A. Rail Europe train tickets usually include a reservation whenever possible. In other words, if you’re taking a train that requires a reservation, one will already be included with your train ticket from us. If you’re boarding a train that offers reservations but doesn’t require them, tickets sold on our website will include one, if available, at the time of booking.
For certain trains that offer reservations but don’t require them, it is possible that we do not include a seat reservation with your train ticket. This may happen when we don’t have access to those reservations, which can only be purchased locally. Rest assured that even if this is the case, your Rail Europe train ticket will still allow you to board and sit at any unoccupied seat.
Q. In the event of a strike, is my rail pass covered under the Rail Protection Plan™?
A. In general no – the Rail Protection Plan™ doesn’t provide specific coverage for rail passes, city passes, or tours in the event a strike occurs during your travels.
During a strike, there are usually trains that operate along all routes, as well as substitute buses. While you may not be able to take the exact train you were planning on using, there are usually trains or some other method of transportation that can get you to where you need to go.
In case a severe strike occurs that significantly prevents you from using your pass as intended, you may contact our customer relations team. We will review your particular circumstances and may provide compensation, if appropriate.
Q. Do restaurant cars cater to specific dietary needs like vegetarian, diabetic or kosher?
A. Some European trains do offer special menu items. You can check the menu card found on board the train when you get on. Please keep in mind that you are also permitted to bring food on to the train, so if you have a specific dietary condition that requires special food, you can purchase before getting on the train and avoid any disappointment if the train you are on does not cater to your specific needs.
On Eurostar a wide variety of meals can be arranged prior to your departure to Europe. They include vegetarian, kosher, halal, vegan, diabetic, low fat, low salt and gluten-free meals. For vegetarian meals, we require 24-hours notice in advance of travel. For all other meals we require 48-hours advance notice. If you need to arrange a special meal for your Eurostar journey, please contact us via our Contact Us page.
Q. I haven't departed for Europe yet and want to exchange or refund my train ticket. How do I proceed?
A. There are different ways you can exchange or refund a train ticket prior to your departure to Europe, but they depend in whether you booked a paper ticket or e-ticket.
If you booked a paper train ticket, the original ticket must be returned to us for the refund to be finalized. Please visit the Contact Us page for further information.
It’s strongly suggested that you send your documents by some type of traceable mail for proof of delivery.
If you booked an e-ticket from our website, you can usually complete the refund online via our Cancellation and Refund page. The refund will be processed immediately and no further action on your part will be required.
Similar to the previous situation, the original paper train ticket must be returned to us for the exchange to be processed. Visit our Contact Us page to begin the exchange process for paper tickets, or the Cancellation and Refund page for e-tickets.
When exchanging tickets, you are responsible for paying the difference in fare, as well as any applicable fees for your new train tickets. Please keep in mind that exchanges on train tickets are only permitted for the same city pair or route originally booked.
Q. What does “Activate my rail pass mean and how do I do it?
A. Activating your rail pass officially begins the clock on its travel period. This is done by having a railway official stamp and date your rail pass. Simply visit the ticket window at the train station before boarding your first train to have your pass activated. Most rail passes must be activated within 11 months of the purchase date. Boarding a train without activating your rail pass you risk being fined by the conductor.