You can find train tickets known as point to point tickets on our website. You have an extensive choice of train tickets to travel by train all over Europe. From one city centre to another city centre, take your ticket and travel on board comfortable (...)
We are always striving to offer you the best service and products. That is why we can easily assist you in select the most appropriate ticket. Look at the price of the ticket, the time of departure and the arrival time and if it matches your criteria, you can buy it from our website.
Examples below can help you understand how easy it is to buy a train ticket:
Take a point to point ticket and travel from London to Paris or London to Brussels/Lille on board the high speed Eurostar.
For a complete visit of France, nothing is better than the TGV. The high speed French train is very affordable, modern, and it goes everywhere. Take your ticket and starting your own tour de France.
To visit Italy, the Frecciarossa trains operated by [Trenitalia>4283] will offer the best and fastest way to do the following routes Florence-Rome and Milan-Venice. on your way, enjoy the magnificent sceneries.
Point to point tickets are certainly the best solution to go from city centre to city centre by trains in Europe. You can of course take a point to point ticket to travel from one city to another but also from one country to another. International trains such as Thalys will take you from Paris to Cologne. National trains like ICE will take you from Berlin to Madrid and AVE trains operated by Renfe will take you from Madrid to Barcelona or Seville and Valencia.
From the heart of one city to the next
If you know your travel dates, we can help you find the best fares and schedules for your itinerary. Simply enter your departure and arrival cities to the right, along with the date and time of day you wish to travel.
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Q. Do I need to buy a train ticket for children or infants?
A. In general, any traveller that will occupy a seat will need to have a train ticket. Children under the age of 4 may travel on your lap, though the exact age can vary by rail company. If you want them to have a reserved seat on a train, that offers or requires a reservation, you would need to pay the same price as an older child on most trains.
Q. How do I have my train ticket endorsed to indicate it was not used?
A. If you will not be taking the train and have a train ticket that includes a reservation, contact us by phone or go to the ticket window before the train departure and have your reserved seat released, as a courtesy to other travellers. Request that the cancelled train ticket also be stamped “Not Used".
If a train is canceled by the railroads due to a strike, weather, or other issues, and alternate transportation has not been offered or if you decline the alternate transportation, then a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used” before the original train departure time.
Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
Q. I want to refund my train ticket. How do I proceed?
A. If you have a paper ticket that you would like to submit for a refund, please visit our Contact Us page for further information.
Please note that train tickets must be received at least 2 business days prior to the train departure date.
It’s strongly suggested that you send these documents by some type of traceable mail for proof of delivery.
If you have an e-ticket to submit for a refund, this can be initiated on our Cancellation and Refunds page.
Q. What information do I need to provide in a booking to purchase with Rail Europe?
A. We require your name as it appears on your passport (first and last name only), gender, and (in some cases) date of birth. Please note that this same information will be necessary for all travellers in your travel party.
Depending on the type of train ticket you are booking, we may also need a physical mailing address where we can send your travel documents. We send documents using traceable shipping methods, and the package will need to be signed for. In addition, we’ll need a valid email address so we can send you an invoice, and a phone number in case we need to contact you regarding your booking.
Q. Can I exchange or refund my rail pass while in Europe?
A. Unused and unvalidated rail passes can be exchanged for an alternate rail pass of equal or greater value. A 7% administration fee, any price difference, and additional shipping fees would apply. Some promotional rail passes are non-exchangeable; please read the terms and conditions for these passes for more details. Exchanges and refunds for rail passes cannot be performed locally at the train station.
Please send us a message through the Contact Us page to begin the exchange process. To exchange a rail pass, we must receive your original unused and unvalidated rail pass no later than 3 days prior to your departure to Europe, issue a new rail pass, and ship it to you.
If you bought the Rail Protection Plan™ when you placed your rail pass order, you are eligible to receive the full value of your original pass as a credit and use it towards any future Rail Europe purchase within 2 years, with no fee or penalty incurred.
Q. Is it possible to have travellers of different genders in the same sleeping compartment?
A. For gender specific compartments, men and women must be in separate sleeping compartments. However, if you reserve all beds within a compartment, you may mix genders.
Gender-specific compartments include private, double, triple, deluxe double, deluxe triple, and quad sleeping compartments. If your traveling party doesn’t fill the compartment, you will be divided by gender.
Q. How do I use my Italo print at home e-ticket for travel in Italy?
A. While Italo train tickets are considered print at home e-tickets, you don’t actually need to print anything or retrieve a voucher or boarding pass at the station.
All that is required is the confirmation (PNR) code printed on your Rail Europe booking confirmation email. Just present your e-ticket confirmation code and a valid photo id to the conductor on the train - it’s that easy!
Q. Do I need to show my passport to board the train?
A. If you’re traveling with a rail pass and this is your very first train trip, you’ll need to present your passport to the railway official at the ticket window to activate your pass, before you board the train.
Please note that there will be no passport control (day or night) when traveling between countries that signed the Schengen Treaty. Not all countries belonging to the EU are part of the Schengen Treaty (e.g. Great Britain, Ireland). On the flip side, some countries that are not part of the EU are part of the Schengen Treaty (e.g. Switzerland, Norway).
Q. What should I do if my train ticket is lost or stolen?
A. If your paper ticket is lost or stolen, you’ll need to purchase a new one in order to travel.
If you purchased the Rail Protection Plan™ and your ticket is covered, you may be eligible for reimbursement if you meet the requirements of this plan, this includes filing a police report within 24 hours of the loss or theft and purchasing replacement train ticket.
Q. Will the conductor take my passport?
A. Conductors will not take your passport during day trips. If your passport does need to be checked, the local border control staff will simply walk through each train car checking each passengers travel documents and hand them back to you.
With overnight trips you’ll generally provide the train attendant with your reservation voucher, rail pass or train ticket, and passport as you board. That way, they can take care of everything with conductors and customs officials so you can sleep uninterrupted through the night.