You can find train tickets known as point to point tickets on our website. You have an extensive choice of train tickets to travel by train all over Europe. From one city centre to another city centre, take your ticket and travel on board comfortable (...)
We are always striving to offer you the best service and products. That is why we can easily assist you in select the most appropriate ticket. Look at the price of the ticket, the time of departure and the arrival time and if it matches your criteria, you can buy it from our website.
Examples below can help you understand how easy it is to buy a train ticket:
Take a point to point ticket and travel from London to Paris or London to Brussels/Lille on board the high speed Eurostar.
For a complete visit of France, nothing is better than the TGV. The high speed French train is very affordable, modern, and it goes everywhere. Take your ticket and starting your own tour de France.
To visit Italy, the Frecciarossa trains operated by [Trenitalia>4283] will offer the best and fastest way to do the following routes Florence-Rome and Milan-Venice. on your way, enjoy the magnificent sceneries.
Point to point tickets are certainly the best solution to go from city centre to city centre by trains in Europe. You can of course take a point to point ticket to travel from one city to another but also from one country to another. International trains such as Thalys will take you from Paris to Cologne. National trains like ICE will take you from Berlin to Madrid and AVE trains operated by Renfe will take you from Madrid to Barcelona or Seville and Valencia.
From the heart of one city to the next
If you know your travel dates, we can help you find the best fares and schedules for your itinerary. Simply enter your departure and arrival cities to the right, along with the date and time of day you wish to travel.
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Q. How do I find my train?
A. Finding your train is fairly simple. You’ll see large Departure and Arrival boards located in the center of most stations. Some stations also have TV monitors listing upcoming departing trains.
If you have a train ticket or rail pass with a reservation, simply match the train number and departure time on your reservation or ticket to the train number on the departure board. The platform number where you should go will be listed right next to it.
If you’re traveling with open train tickets or a rail pass and no reservation, then you don’t have a specific train and seat assigned to you. If you’ve done your research in advance, you probably already know the time and train number of the train you want to take, so just look for it on the board. If you decided to show up at the station with the intention of taking the first train departing for where you want, make sure to check with a station agent and find out if that train requires a reservation.
Q. Do you offer discounts on tickets for groups?
A. If your group consists of 10 or more passengers, you’ll be entitled to group rate tickets. Please note that for British domestic trains, we can provide a quote for nine travellers. First and second class group rates are available. Simply fill out our Group Quote form and a dedicated agent will answer your request.
Q. What’s the difference between a seat reservation and a train ticket?
A. A train ticket is a travel document that allows you to board a train for a journey, but does not necessarily guarantee an accommodation (seat/sleeper) assigned to you on board. A reservation guarantees you a specific accommodation on a specific train.
In many cases, train tickets are issued as combined ticket and reservation: you receive one travel document that indicates the specific train and seat assignment. This is the case for most high speed trains such as Eurostar, Thalys and TGV, as well as for night trains.
In some other cases, you may receive a train ticket and a separate travel document for your reservation.
By itself, a reservation can never be used to board a train. It must be used in conjunction with an open train ticket, as we’ve just described, or with a rail pass.
Q. What do I do if my train goes through a country not listed on my rail pass?
A. If your train travels through a country not listed on your rail pass, even though the country of origin and country of arrival are covered by your rail pass, you need to purchase a ticket for the uncovered portion of the journey. We suggest doing this at a ticket counter in advance. You don’t need to buy a ticket for the entire journey, just the section not covered by the purchased rail pass.
Q. I’ve already booked my rail pass, but think I’d like a different one. Can I exchange it? It’s totally unused.
A. Unused and unvalidated rail passes can be exchanged for an alternate rail pass of equal or greater value. A 7% administration fee, any price difference, and additional shipping fees would apply. Some promotional rail passes are non-exchangeable; please read the terms and conditions for these passes for more details.
Please send us a message through the Contact Us page to begin the exchange process. To exchange a rail pass, we must receive your original unused and unvalidated rail pass no later than 3 days prior to your departure to Europe, issue a new rail pass, and ship it to you.
If you bought the Rail Protection Plan™ when you placed your rail pass order, you are eligible to receive the full value of your original pass as a credit and use it towards any future Rail Europe purchase within 2 years, with no fee or penalty incurred.
Q. My Rail Europe train tickets were not accepted by the conductor. What do I do?
A. While all train tickets issued by Rail Europe should be accepted onboard the train, if you should run into any issues, be sure to ask the conductor to stamp your Rail Europe ticket "Not Used" with a written note explaining why this ticket could not be accepted by a railway official. You will want to keep that ticket safe and upon your return home, you can send the original ticket, any replacement tickets and receipts, and a brief letter of explanation to our Customer Relations team.
Please use the Contact Us page to get more information regarding a refund.
Q. I misplaced the printout of my print at home e-ticket. What now?
A. No problem. You can simply reprint your train ticket from any printer, as long as you can still access the pdf provided to you at the time of booking.
You can find links to the pdf in the confirmation email sent to you. Or if you’ve registered for an online account, you can access the booking in which the pdf link was contained in your dashboard.
The only exceptions are if you purchased a Thalys or NTV-Italo print at home e-ticket. Those pdf’s are sent in separate emails and can’t be retrieved online at this time.
If you request to have your train ticket reprinted at a station ticket window, there may be a local service fee.
Q. Do I need to purchase a reservation and if I do, how do I book it?
A. To find out if the train you plan on taking requires travellers with a pass to purchase a seat reservation, use our reservation booking tool.
You can book most reservations from our website or mobile site, prior to your departure to Europe. In some countries, Greece and Portugal as an example, seat reservations are mandatory for some trains and can only be purchased locally.
If you’re already in Europe, you can still purchase your reservation from us as long as e-tickets are offered for the train you wish to travel on.
Q. What should I do if I am downgraded due to equipment issues, or affected by a traffic disruption or a strike?
A. If your travel is affected by circumstances beyond your control, such as a strike or mechanical problems, the railroad will often put in place measures to compensate travellers.
If a train is canceled by the railroads due to a mechanical issue and alternate transportation has not been offered or you decline the alternate transportation, then a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used Due to Mechanical Issue” before the original train departure time.
Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
Please send the ticket to our Customer Relations department within 30-days from the train departure date so that they can process any applicable refund.
Q. Are there discounts available for rail passes?
A. Yes, many rail passes offer discounted options. The most common discounts are:
Child discount: Children between 4 -11 years of age usually travel for half the price of the regular adult rate. Most Eurail passes offer free travel for up to two children per adult pass holder.
Youth Discount: If you or anyone in your party is a traveller aged 12 to under 28 years of age on the first date of travel, discounted rates are available for certain rail passes.
Senior Discount: Seniors over the age of 60 are eligible for a discounted rate on certain rail passes.
Saver Discount: Small groups of 2 to 5 people traveling together are eligible for savings of about 15% on certain rail passes.
Group Discount: If you travel in a party of 10 or more, see our special group offers for a more customized travel solution.