Italian trains: Frecciabianca
Frecciabianca, long-distance trains serving all main cities like Rome, Milan, Venice, Genoa and more.
- Book up to 120 days in advance
- High Speed trains
Italian trains: Frecciabianca
Along with Frecciarossa and Frecciargento, Frecciabianca are long distance trains connecting all major Italian cities. Frecciabianca trains run on traditional lines with a focus on comfort and quality of service. The Italian trains, operated by Trenitalia, serve the Adriatic coast and the coast of Tuscany. Frecciabianca trains travel at a speed of up to 200km/h.
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- Italian trains: Frecciabianca tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Bar buffet car Access to the bar buffet car where snacks and beverages can be bought. small>|
|Comfortable seats Spacious seats with a headrest and generous legroom. small>|
|Reclining seats Cosy with more legroom, reclining seats are ideal to enjoy the trip. small>|
|Power sockets Ideal to plug your laptop, phone or any electronic device from your seat. small>|
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Common Questions, Simple Answers
Q. Seat Reservations are sold out for the train I want to take. What should I do?
A. If the train you’re planning to take requires a reservation and reservations are sold out, there are only two things you can do. Purchase a regular, full-fare ticket if those are still available, or try to travel on another train (later or earlier) that has reservations available.
Q. I want to refund my train ticket. How do I proceed?
A. If you have a paper ticket that you would like to submit for a refund, please visit our Contact Us page for further information.
Please note that train tickets must be received at least 2 business days prior to the train departure date.
It’s strongly suggested that you send these documents by some type of traceable mail for proof of delivery.
If you have an e-ticket to submit for a refund, this can be initiated on our Cancellation and Refunds page.
Q. What if I have a group of 10 or more purchasing rail passes?
A. Please contact our Groups Department who can arrange customized travel solutions perfect for your travellers.
Q. I need to cancel my trip to Europe. How do I request reimbursement through the Rail Protection Plan™?
A. Although the Rail Protection Plan™ doesn’t allow you to get reimbursed in case your trip is cancelled, you may be eligible to receive an in-store credit. That in-store credit will be good for two years (from the date the credit is issued) towards your next booking, for the full value of the products covered. You can choose to receive this credit toward a future booking or to request to have your tickets refunded per the after sales policies of the products booked.
If you choose to forego the in-store credit and opt for a refund, the regular exchange and refund rules of your products will apply, and you will be subject to the regular carriers penalties, if applicable, in addition to the Rail Europe booking fee.
Q. Can I book group fares online?
A. Due to the nature of group inventory, group fares are not available online. To receive a quote from one of our dedicated group consultants, please fill out the quick and easy Group Quote form and an agent from our group department will contact you within 48-72 hours.
Q. What should I do if I’m unable to print my e-ticket at the station?
A. First, make sure you’re entering the correct information in the self-service kiosk. You need to provide your e-ticket confirmation code, also known as PNR, which is a 6 character letter code (or an 8 character alphanumeric code for British e-tickets) that appears on your Rail Europe booking confirmation email. Any other booking reference (like the Rail Europe booking number) will not work to retrieve your print at station e-ticket.
Don’t attempt to retrieve your ticket using a different method of identification such as swiping a credit card. This will not work.
Although highly unusual, if you’re still unable to retrieve your ticket, go to the ticket counter and seek the assistance of a railway official. Make sure you know your e-ticket number.
If you’re still unable to retrieve your ticket, you may have to purchase a new train ticket. If possible, document the circumstances that prevented you from retrieving your e-ticket. If you purchase new tickets, make sure to keep a copy of the new tickets and the receipt.
Upon your return home, contact our customer relations department and write us a letter indicating what happened. Make sure to provide the new tickets you purchased and the receipt. We’ll review the matter and work things out with you.
Q. Is there a fee to take luggage on a train?
A. In general, there are no luggage fees when traveling by train, however, some rail carriers do restrict the amount of luggage a traveller is allowed to bring, and any additional luggage may be subject to local fees.
On Eurostar, you’re permitted to carry two large bags and one small piece of hand luggage. If you have more than this, an additional fee may be required locally.
Q. Can I customize my group trip (meals on board, train station transfers)?
A. We love groups, and we do everything we can to make the experience as pleasurable as possible. We offer onboard catering, motor coach transfers to and from the train station, as well as luggage handling at select stations. For more information fill out our Group Quote form and a dedicated group consultant will respond to your request.
Q. Can I add a friend to my existing rail pass?
A. Once a rail pass has been printed, another name cannot be added. We may be able to exchange the rail pass through our contact center, but exchange fees and penalties will apply. The only exception is if you bought the Rail Protection Plan along with your rail pass. In that case, you’re eligible to exchange your rail pass for a new one that includes your friend, without incurring any fee or penalty. You’ll just need to pay the additional cost of the rail pass for your friend.
Q. Will there be someone to help me find my reserved seat on the train?
A. Generally speaking, train cars and seats are prominently marked. If you have any trouble finding your reserved seat, one of the conductors on the platform or onboard the train will be able to assist you.